Incident Investigation is designed to provide participants with critical knowledge and skills to thoroughly and professionally investigate very serious, complex, and/or high potential events. It is constructed around investigation of safety events, but the content is applicable to investigation of environmental, quality, and other loss and near-loss events. The course is available as either a public (open registration) or private event.
Who Should Attend:
For persons whose responsibilities include investigation of very serious and/or high-potential events. Candidates include HSEQ professionals and operating managers who might be called upon to participate on teams for high-level investigations. In addition, persons who might be designated as primary resources for guidance on the development of investigation processes and coaching of supervisors and others who have investigation responsibilities will find this course invaluable.
Understanding how incidents happen
Planning an investigation process
Gathering evidence from
Parts and Reconstruction
How human factors impact investigations
Cause analysis techniques
Report and follow-up
The course is built around a robust case study of an actual event. Participants are provided abundant information about this event and challenged to apply the investigation tools and techniques taught in the course to determine causes and appropriate remedial actions.
This practical application strengthens their understanding of the text material and reinforces key points about the investigation process.