DNV GL - Business Assurance North America

Incident Investigation Cause

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Incident Investigation is designed to provide participants with critical knowledge and skills to thoroughly and professionally investigate very serious, complex, and/or high potential events.

Incident Investigation is designed to provide participants with critical knowledge and skills to thoroughly and professionally investigate very serious, complex, and/or high potential events. It is constructed around investigation of safety events, but the content is applicable to investigation of environmental, quality, and other loss and near-loss events. The course is available as either a public (open registration) or private event.
 
Who Should Attend:
For persons whose responsibilities include investigation of very serious and/or high-potential events. Candidates include HSEQ professionals and operating managers who might be called upon to participate on teams for high-level investigations. In addition, persons who might be designated as primary resources for guidance on the development of investigation processes and coaching of supervisors and others who have investigation responsibilities will find this course invaluable.
 
Course Highlights:
  • Understanding how incidents happen
  • Planning an investigation process
  • Gathering evidence from
        Positions
        People
        Parts and Reconstruction
        Paper
  • How human factors impact investigations
  • Cause analysis techniques
  • Remedial Actions
  • Report and follow-up

The course is built around a robust case study of an actual event. Participants are provided abundant information about this event and challenged to apply the investigation tools and techniques taught in the course to determine causes and appropriate remedial actions.

This practical application strengthens their understanding of the text material and reinforces key points about the investigation process.

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