Strong customer services ensure peace of mind

Monitoring and alerting must be absolutely fool-proof. Any issues must be dealt with immediately and with the upmost professionalism. To achieve that goal, we have a highly trained and dedicated team of engineers and customer service team.

We do not use third party installers nor subcontract hardware and software design. If you call us with a detailed technical question, you will speak directly with an experienced application specialist or, if necessary, with the hardware and software engineers who designed the product.

Our on-going maintenance contract ensures that annual validation, calibration and temperature mapping are carried out on time to maintain compliance and prepare a documentation pack ready for your annual regulatory inspection.

Cost effective solutions

The NHS and the private sector are currently facing a strong funding sqeeze. We, at Contronics, are committed to give you the most cost effective solution for your needs whilst ensuring you will receive best reliability. Indeed, reliability is the main focus of our research and development team. We are not seeking to provide the latest gimmick but we are determined to provide an affordable foolproof system.

Fool-proof audit trail

We are acuity aware of your concerns and responsibilities when you select a supplier to install a new environmental monitoring or wireless monitoring system. As part of the installation and commissioning procedure we generate a comprehensive package of Installation Qualification (IQ) and Operational Qualification (OQ) documentation containing everything you need for your regulator’s initial inspection visit.

UKAS 17025; ISO 9001; FDA 21 CFR part 11; N3 compliant

Our quality management system is approved to ISO 9001 and covers all aspects of our operations. Of course, our systems incorporate all the necessary functionality to demonstrate compliance with FDA 21CFR part 11 and MHRA, CPA, HTA and HFEA regulations and guidance. We are also N3 compliant

User-Friendly

All Contronics systems are easy to use and simple to understand. Our automatic reporting system for instance is designed to make your life easy whilst our engineering team is continuously improving the functionality and performance of existing systems and software and introducing innovative new products to fit with your changing organisation.

On-Site Training