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Online Privacy Training for Privacy Officers & Managers (2019)

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This online course provides intensive training for senior staff responsible for managing privacy. It provides users with a detailed knowledge of requirements under the Privacy Act`s thirteen Australian Privacy Principles (APPs) and Data Breach Notification Scheme. Delivered through state-of-the-art e-training software, the course is designed to ensure a high level of user engagement through graphics and interactivity balanced with high quality training content. It contains an e-trainer to guide users through modules, real-life case studies explained through characterised cartoons to demonstrate privacy issues in practice and quizzes to enable users to apply principles in practical scenarios.

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The course aims to enable users to perform the role of privacy manager and to develop and maintain a privacy compliance program.

Users receive a hardcopy Participant Handbook containing all course materials and which is suitable for subsequent use as a privacy reference handbook.

The course contains a graded assessment (multiple-choice). Users who successfully pass the assessment can download a Certificate of Completion. User assessment reports are available to training managers. The course is current to 2019.

Learning outcomes

The course aims to equip participants with a detailed understanding of:

  • requirements regarding the handling of personal information under the APPs;
  • how to apply the principles in practical situations; and
  • how to identify and manage privacy issues and incidents.

Who is the course for?

Senior staff responsible for managing privacy compliance, eg Privacy Officers, Compliance and Risk Managers, Records Managers.

Course outline

1-Introduction
      Privacy Act
      Coverage of Act
      Exemptions

2-Australian Privacy Principles
      APP 1 - Open & transparent management of data
      APP 2 - Anonymity and pseudonymity
      APP 3 - Collection of solicited information
      APP 4 - Receiving unsolicited information
      APP 5 - Notification of collection
      APP 6 - Use or disclosure
      APP 7 - Direct marketing
      APP 8 - Cross-border disclosure
      APP 9 - Government identifiers
      APP 10 - Quality
      APP 11 - Security
      APP 12 - Access
      APP 13 - Correction

3-Data Breach Notification Scheme
      Coverage
      Scheme requirements
      Breach assessment
      Data breach statement
      Notification
      Jointly-held information     

4-Practical Issues
      Outsourcing
      Privacy consents
      Recruitment
      Social media
      Children