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Online Privacy Training for Staff (2019)
This online course provides privacy training for staff whose tasks involve the handling of personal information. It equips workers with a detailed awareness of privacy as a compliance issue, key obligations under the Privacy Act`s thirteen Australian Privacy Principles (APPs) and Data Breach Notification Scheme and core areas of risk relevant to day-to-day work functions. The course, delivered through state-of-the-art e-training software, is designed to ensure a high level of user engagement through graphics and interactivity balanced with high quality training content. It contains an e-trainer to guide users through the course, real-life case studies explained through characterised cartoons to demonstrate privacy issues in practice and quizzes to enable users to apply principles in practical scenarios.
The course contains a graded assessment (multiple-choice). Users who successfully pass the assessment can download a Certificate of Completion. User assessment reports are available to training managers. The course is current to 2019.
Learning outcomes
The course aims to equip staff with a detailed understanding of:
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privacy and the need to protect personal information;
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key requirements under the APPs and how they apply in practice;
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areas of risk in day-to-day work functions.
Course outline
1-Introduction
Welcome
Why is privacy important?
Privacy Act and APPs
Personal information
Compliance frameworks
Role of staff
2-Australian Privacy Principles
Collection
Necessary
Sensitive information
Fair
Third parties
Privacy collection notices
Use & disclosure
Use vs disclosure
Permitted purposes
Primary purpose
Consent
Related use
Authorised by law
Unauthorised staff access
Unauthorised disclosures
Data accuracy
Requirements
"Complete" records
Data security
Requirements
Data security policies
Common risks
Privacy policy
Contents
Multiple policies
Purpose
Effect
3-Data Breach Notification Scheme
Scheme requirements
Breach assessment
Review exemptions
Notification
Eligible data breach
Meaning
Serious harm
Common causes
Role of staff
Reporting incidents
Quizzes