IT solutions for Insurance Industry - Banking & Finance / Insurance / Legal
For more than 15 years we have been devoted to the development and implementation of IT solutions for the insurance industry, we have implemented many key projects for the biggest providers in the European insurance market. Our team consists of experts specialized in a wide range of technologies and software tools used by insurance companies to support their business, as well as experts with flawless knowledge of the specifics of the insurance market and products. We deal with business processes: contract management, product sales and partner network management, including calculation and payment of commissions, liquidation solutions, fraud prevention and communication with assistance services and distribution partners.
- Insurance sales
- Marketing support
- Customer relationship management – CRM
- Campaign systems
- Portal solutions for customers and partners
- Insurance claims handling
- Contract administration
- Retention
- Commission
- Fraud management (fraud detection)
- Debt recovery
- Operation risks assessment
- Insurance administration with BPM (Business Process Management) support
- Core insurance systems development
- Business and management reporting
- Web analysis
- Sales support applications
- Mobile technologies and biometrics
- Online identification
- Automation of processes using chatbots and artificial intelligence
- DMS (Document Management System) and data storage
- Security
- Consulting in selected Business Areas
- Business Process Design Optimization
- Development and Support of Life and Non-Life Insurance Products
- Preparation of business specifications for the implementation of IT solutions
- Consultancy related to the optimal functioning of IT in insurance companies
- Support in the creation of an effective corporate IT strategy
- Implementation of IT processes (Project Management, Change Management, Testing, Configuration Management, etc.)
Offering custom development, we provide our customers with solutions that are custom made and tailored to the specific requirements of the individual insurance companies. We also offer a wide range of standardized pre-configured business solutions. These solutions follow insurance industry best practices and are built on modern technology platforms of the leading software producers (IBM, Microsoft, Pega, SAS, and others), using them allows considerably faster and more efficient implementation of new information systems. Our solutions are always based on the knowledge of our customers’ environments and, where appropriate, we also design partial deliveries of IT products and services.
Within our Sinis product line, we create and develop our own solutions supporting different business processes in the insurance industry. These solutions consist of a set of pre-configured functionalities using industry best practices for individual insurance industry areas plus a set of technological components based on proven IT technologies. Sinis products cover life, as well as non-life insurance, and share a common Sinis Platform. This platform provides common technological components and system functionalities, such as user administration, the ability to integrate the individual products, and integration with other systems.
- IS Specifications – IT solution specification based on business requirements including description of possible technical solutions.
- Testing – Comprehensive testing of IT solutions in terms of functionality, performance, reliability, and security.
- IT Solution Takeover – Takeover of an existing IT solution into development, support, maintenance and/or operation with guaranteed service levels.
- User Experience – UX analysis, the design of workflows and user screens.
- Audit – Review of both IT and business processes and recommendations for their optimization to improve performance, efficiency and reliability.
- Project Office – The implementation of a standardized and transparent process and organization to manage projects and share information about their current status.
- Security - We ensure that your information systems and information are accessable only to those who are supposed to access them, and not to those who are not.