Aberdeen Group, Inc. services
Analytics & Business Intelligence Services
Tags: Analytics, Business Intelligence Research, Business Intelligence Management, Data Management, Performance Management.Business intelligence and analytics transforms unstructured business intelligence research data into actionable information, enabling enhanced decision making by focusing data gathering, data management and data analysis activities against specific business initiativesBusiness Planning & Execution Services
Aberdeen`s Business Planning and Execution research practice examines industry trends surrounding enterprise-level applications and the ways in which those tools aid in business planning and execution. These tools, such as Enterprise Resource Planning for the operational and fiscal audit trail used to run an organization. The other major focus of this practice involves using tools such as Enterprise Performance Management to form agile and accurate plans, budgets, and forecasts. Research within this practice also covers the use of Business Process Management to model, measure, and alter processes in order to support continuous improvement. Common topics include ERP, EPM, BPM, project management, and Professional Services Automation.Financial Management & GRC Services
Financial Management and Governance Risk and Compliance (GRC) technologies, also known as Enterprise Risk Management solutions, include integrated governance, risk & compliance solutions (multi-governance interest, enterprise wide), domain-specific GRC solutions (single governance interest, enterprise wide) point solutions to governance, risk or compliance (relating to enterprise-wide governance, risk, or compliance but not combined).
IT Security Services
The IT security practice examines technologies used to ensure the confidentiality, integrity, availability, and authenticity of enterprise data and data transactions, from application security, endpoint encryption, master material data management, Cloud and Web security, data loss prevention, data protection, email security, Web security and others.Management Service
Aberdeen`s Service Management practice explores all avenues of post-sales service and support, whether out in the field or in the repair depot. The practice also conducts research on the strategic plans around service business growth, specifically tied to service lifecycle management. Coverage of the practice can be broken into Service Strategy and Service Lifecycle Management, Field Service and Asset Management, Warranty and Service Contract Management, and Service Parts and Logistics. Research findings support Chief Service Officers (CSOs), Operations, Customer Service, and IT executives with insights needed to accomplish their daily and strategic goals.Human Capital Management Services
Whether referred to as Human Capital Management, Workforce Management, Talent Management, Human Resource Management or simply HR management, the technologies to support this discipline offer a range of capabilities including tracking existing employee data, payroll, work time, benefits administration, recruiting, training, performance records, employee self-service and other activities.Retail & Consumer Markets Services
he effective use of retail technology is a critical factor in the success – or failure – of a retail enterprise. Aberdeen`s retail research practice examines the “back end” technologies linking brick-and-mortar, Web presence, and supply chain elements with social, mobile, voice, and other new consumer interaction mediums to create unique in-store solutions providing the customer with an enjoyable shopping experience.