25 Current Events found

Current Events

  • Integrating NASA Datasets into Utility Water Resources Planning and Management

    Integrating NASA Datasets into Utility Water Resources Planning and Management

    Online,

    This webinar will provide an overview of NASA’s remote sensing data sets and products and describe how the data sets can be used to support utility monitoring, modeling, and management efforts. An overview will also cover satellites, instruments, and products related to climate and hydrologic conditions; watershed/land use characteristics; and source water quality. Successful applications of remote sensing data for water resources management ...

  • FREE Webinar: Hidden Gems: Convert Customer Interactions to Actionable Insight

    FREE Webinar: Hidden Gems: Convert Customer Interactions to Actionable Insight

    Online,

    Our call center agents and other frontline employees engage in hundreds, if not thousands, of customer interactions every year. While these interactions can range from routine to extraordinary, there is an ever-growing challenge to capture and consider the insights customers reveal through all of those interactions. It can also be challenging to turn these “hidden gems” into affirmative actions that help us deliver exemplary service to meet ...

  • Infrastructure Finance Series: Innovative Strategies for Customer Affordability

    Infrastructure Finance Series: Innovative Strategies for Customer Affordability

    Online,

    Affordability of water and sewer service continues to be a critical topic for utilities. This webinar will focus on customer service considerations relating to affordability, with the specific topics of trends in late payment policies, delinquent accounts, service disconnects, and subsidy programs. Focus will be on how the industry is addressing these issues from a customer service perspective. The webinar will serve as a platform to share ...

  • AWWA Annual Conference & Exposition ACE17

    AWWA Annual Conference & Exposition ACE17

    Philadelphia, PA, USA

    AWWA will host the Annual Conference (ACE) in Philadelphia, Pennsylvania from June 11-14, 2017 to address and present solutions to water utility challenges. The American Water Works Associations Annual Conference & Exposition (ACE) is the only conference covering every segment of the water business. We invite you to join nearly 11,000+ dedicated water professionals as we help define the future of the water profession. ACE17 will bring ...

  • FREE Webinar: Effective Utility Management: Your Utility's Road to Sustainability

    FREE Webinar: Effective Utility Management: Your Utility's Road to Sustainability

    Online,

    This webinar will highlight the value and importance of utility management based on the Attributes of Effectively Managed Utilities (EUM) and Keys to Management Success, endorsed by AWWA,EPA, and several leading water sector associations. The goal of the webinar will be to familiarize the audience with the steps need to implement EUM based on the recently updated EUM Primer,released inJanuary, 2017.EUM is now the most widely recognized water ...

  • How to Implement Utility Climate Action Plans

    How to Implement Utility Climate Action Plans

    Online,

    Changes in water—supply, quality, utility operations—are one of the primary implications of climate change. However, identifying changes that will occur in any community's water is complicated by the magnitude and layers of uncertainty associated with regionally varying effects of climate change. This webinar will provide participants with an understanding of how to handle climate uncertainty in their planning processes through the creation of a ...

  • Advances in Distribution System Modeling

    Advances in Distribution System Modeling

    Online,

    The main goal of the webinar is to publicize the M32 fourth edition as well as present basics plus recent advances in modeling. Tips and tricks contained in this new edition will be mentioned, and two main topics of interest to modelers will be covered: data management and model maintenance.

  • Water Loss Seminar

    Water Loss Seminar

    Saskatoon, Canada

    How much water is your utility losing to leakage, customer meter error or water theft? How can your utility determine the cost of un-captured revenue from non-revenue water (NRW)? A number of US regions now have state or regional agency water auditing requirements in place. Unfortunately, most agencies with a water audit requirement do not provide a means for comprehensive training of water utility personnel. This seminar, facilitated by experts ...

  • Guidance on Cross Connection Control Program Selection and Responsibilities

    Guidance on Cross Connection Control Program Selection and Responsibilities

    Online,

    Cross Connection Control programs using containment protection practices reduce the risk to the community from actual or potential contamination; however, internal backflow can occur because of cross connection at the point of use. In this webinar, risks and benefits of containment versus internal isolation programs will be assessed for hazard mitigation, and the responsibilities of both the administrative authority and the water purveyor will ...

  • Financial Management: Cost of Service Rate-Making Seminar

    Financial Management: Cost of Service Rate-Making Seminar

    Denver, CO, USA

    This three-day course uses time-honored strategies to teach attendees how to set cost-based and defendable rates. Utilities are faced with escalating costs of operational and infrastructure improvements, expanding regulatory and environmental forces from government and public interest groups and public demand for clean and affordable water.

  • Funding Mechanisms for Source Water Protection Programs

    Funding Mechanisms for Source Water Protection Programs

    Online,

    Participants attending this webinar will learn how to make a case for creating a permanent source water protection reserve account and will learn the specific steps for how to set up a reserve account to enable long-term land acquisition, conservation easements, land use best management practices, monitoring, education, and other critical source water protection projects.

  • Drinking Water 101: What You Need to Know

    Drinking Water 101: What You Need to Know

    Holliston, MA, USA

    The goal of this one-day seminar is to provide in a nontechnical manner useful water-field technical knowledge for customer service representatives, administration personnel, utility board and city council members, and newcomers to the field. A number of topics will be presented in an easy-to-understand format. The seminar is set up to facilitate presenters’ interaction with the attendees to help the attendees achieve a solid sense of the ...

  • Effective Leadership to Drive Regulatory Compliance

    Effective Leadership to Drive Regulatory Compliance

    Holliston, MA, USA

    The goal of this one-day seminar is to provide useful tools for the new or upcoming utility leader in the drinking water profession. It will address some of the new demands in the drinking water field and also emphasize that leaders need to stay on top of developments in all areas, from the basics of good leadership principles and how they relate to regulations, the role culture plays in an organization, leaders’ role in promoting public health, ...

  • How to Overcome Institutional Barriers to a Reuse Project

    How to Overcome Institutional Barriers to a Reuse Project

    Online,

    With increased pressure on water supplies, many communities are exploring new strategies, such as potable reuse, to meet future water demands. As to potable reuse, however, countless barriers must be overcome to successfully initiate and execute a project. The obstacles include but aren’t limited to collaboration between separate utilities or distinct departments, public perception, treatment and technology options, finances, and regulatory ...

  • Perfluorinated Compounds: Research & Treatment Part II

    Perfluorinated Compounds: Research & Treatment Part II

    Online,

    The aim of this webinar is to provide comprehensive and useful information to address Perfluorinated Alkyl Substances (PFAS) in drinking water sources. The PFAS occurrence in different geographic areas will be presented, and the current US Environmental Protection Agency health advisory level for Perfluorooctanoic acid (PFOA) and Perfluorooctanyl Sulfonoate (PFOS), plus anticipated regulations will be discussed. The ongoing research efforts ...

  • Water Infrastructure Conference & Exposition

    Water Infrastructure Conference & Exposition

    Houston, TX, USA

    It’s time to solve America’s water infrastructure challenges. AWWA’s newest conference is focused on addressing and protecting our asset and infrastructure challenges. With workshops, tours and five session tracks, this four-day conference and exposition will address water infrastructure planning and reinvestment strategies, critical infrastructure protection through comprehensive emergency preparedness efforts, and enhanced security measures.

  • Drinking Water 101: What You Need to Know

    Drinking Water 101: What You Need to Know

    Macon, GA, USA

    This one-day training program presented by American Water Works Association is aimed at providing useful water industry basics for the customer service representative, admin personnel, utility board member, city council member, or newcomer to the drinking water field.

  • Effective Leadership to Drive Regulatory Compliance

    Effective Leadership to Drive Regulatory Compliance

    Macon, GA, USA

    The goal of this one-day seminar is to provide useful tools for the new or upcoming utility leader in the drinking water profession. It will address some of the new demands in the drinking water field and also emphasize that leaders need to stay on top of developments in all areas, from the basics of good leadership principles and how they relate to regulations, the role culture plays in an organization, leaders’ role in promoting public health, ...

  • Water Quality Technology Conference® & Exposition

    Water Quality Technology Conference® & Exposition

    Portland, OR, USA

    The premier conference for water quality professionals around the world!. This established and highly regarded conference provides a practical forum for a wide range of water technology professionals to exchange the latest research and information.

  • 2017 Regulatory Updates for Water and Wastewater Systems

    2017 Regulatory Updates for Water and Wastewater Systems

    Online,

    Federal regulatory actions released over the past year that could impact water and wastewater systems will be summarized, with an emphasis on what systems could be doing now to be better prepared. Expected upcoming regulatory actions will also be presented.

61 Past Events found

Past Events

  • Community Engineering Corps: Using Volunteer Expertise to Make an Impact in Small Systems

    Community Engineering Corps: Using Volunteer Expertise to Make an Impact in Small Systems

    Online,

    Many communities across the United States have deficient infrastructure systems and struggle with regulatory compliance issues. The American Water Works Association, in alliance with the American Society of Civil Engineers and Engineers Without Borders USA, has developed a program to fulfill such communities’ need for help in addressing these concerns. This program, the Community Engineering Corps® (CECorps), assists underserved US communities ...

  • Infrastructure Finance Series: Utility Integration of Private Financing

    Infrastructure Finance Series: Utility Integration of Private Financing

    Online,

    This webinar will offer guided discussion on current and trending private financing tools, vehicles, and opportunities that public water utilities can potentially use to help meet infrastructure and operational financing needs. In addition to available private financing options that public and private water utilities of all sizes are using, discussion will focus on how choices to use various private financing tools can affect a utility’s ...

  • Improving Customer Relations Through Advanced Metering Infrastructure

    Improving Customer Relations Through Advanced Metering Infrastructure

    Online,

    Many utilities are investing in AMI (Advanced Metering Infrastructure), however, no standards or published guidelines are available regarding customer leak notification. Some water utility managers are also concerned about loss of revenue and irritating customers. This webinar focuses on notifying metered customers of potential leaks or high usage through data generated with AMI. The establishment of thresholds for minimum leak volume or ...

  • Lessons in Chloramine Residual Management

    Lessons in Chloramine Residual Management

    Online,

    San Jose Water Company (Partnership for Safe Water & Distribution System Optimization Program subscriber), Aqua Pennsylvania (Partnership for Safe Water subscriber), and East Bay Municipal Utility District (EBMUD) have recently been successful in managing chloramine residuals in problematic reservoirs larger than 5 million gallons. By using a commercial process that manages the desired chloramine residual set point by continuously iterating ...

  • ACE17 Preview: Condition Assessment

    ACE17 Preview: Condition Assessment

    Online,

    Recent advances in condition assessment technologies offer comprehensive data to better develop renewal strategies. Three new methods will be presented, including a transient technology for pipe condition assessment, remote sensing for leak detection, and an automated calculation of financial metrics associated with pump repair/replacement. Learn proactive approaches and strategies to improve efficiency in performing condition assessments.

  • Financial Management: Cost of Service Rate-Making Seminar

    Financial Management: Cost of Service Rate-Making Seminar

    New Orleans, LA, USA

    This three-day course uses time-honored strategies to teach attendees how to set cost-based and defendable rates. Utilities are faced with escalating costs of operational and infrastructure improvements, expanding regulatory and environmental forces from government and public interest groups and public demand for clean and affordable water.

  • Effective Utility Management Seminar

    Effective Utility Management Seminar

    Lakewood, CO, USA

    This two-day seminar is vitally important for all utility managers who want to get started on the path to managing an effective and sustainable utility. This seminar is based on recent updates that have been made to the well-established Effective Utility Management (EUM) framework, which was originally developed by water sector leaders in 2007 and featured both the “Ten Attributes of an Effectively Managed Utility” and “Five Keys to Management ...

  • Infrastructure Finance Series: Federal Policy Developments Affecting the Water Sector Webi

    Infrastructure Finance Series: Federal Policy Developments Affecting the Water Sector Webi

    Online,

    The tools available to finance water infrastructure investment are growing and federal policy is affecting which tools are most cost-effective for utilities to use. During this webinar, participants will gain a greater understanding of the political dynamics shaping federal water infrastructure policy, as well as what finance tools are available and how they can be applied.

  • Customer Service Seminar

    Customer Service Seminar

    Denver , CO, USA

    This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist Customer Service Representatives in being responsive to increased customer expectations and expanding global demographics.

  • FREE Webinar: The Evolution of Technology and the Impacts on Utility Customer Service

    FREE Webinar: The Evolution of Technology and the Impacts on Utility Customer Service

    Online,

    New innovations and advancements in meter reading and flow measurement technologies are continually being developed to help water utilities measure and manage their water resources more efficiently as well as calculate what specific effects on customer service reach water end-consumers. Learn about study findings and industry standards on the longevity of metering systems, and discover the driving factors behind evolving metering systems in this ...

  •  Foundations in Water Loss: Resolving Apparent Losses at Your Utility

    Foundations in Water Loss: Resolving Apparent Losses at Your Utility

    Online,

    In this webinar, speakers will give case studies regarding the latest in apparent loss programs: one from a Georgia utility that uses AMR data and one from a California utility that uses AMI data. In addition, a speaker will demonstrate results from a real-time apparent loss software tool that uses a “bottoms up” method now in use in six states (CA, GA, PA, IN, NJ, FL). The tool locates eight types of apparent water loss categories at the meter ...

  • Texas Section Annual Conference

    Texas Section Annual Conference

    Austin, TX, USA

    Registration for Texas Water 2017TM is now open!Visit www.txwater.org for more information and to register today!

  • Perfluorinated Compounds: Research & Treatment Part I Webinar

    Perfluorinated Compounds: Research & Treatment Part I Webinar

    Online,

    Perfluorinated Compounds (PFCs) are highly persistent, recalcitrant, and carcinogenic. The USEPA’s recently announced health advisory levels and potential upcoming regulations for these compounds attracted considerable media attention and significantly increased public awareness and concern throughout the country. This webinar is intended to equip the audience with basic knowledge and practical tips for addressing the problems ...

  • Perfluorinated Compounds: Research & Treatment Part I

    Perfluorinated Compounds: Research & Treatment Part I

    Online,

    In this webinar, the regulatory background on how and why the USEPA’s Perfluorinated Compounds (PFCs) guideline was established is addressed. In addition, the research efforts concerning PFCs in our water systems is discussed. The treatment options for controlling PFCs in water are covered with particular focus on granular activated carbon (GAC) adsorption.

  • Alternative Project Delivery from Design-Build to Public-Private-Partnerships

    Alternative Project Delivery from Design-Build to Public-Private-Partnerships

    Online,

    Alternative project delivery (APD) encompasses a spectrum of different methods for procuring and managing infrastructure assets. The spectrum starts with design–build, where a single entity is responsible for both designing and constructing a project. At the other end of the spectrum are public–private–partnership (P3) concessions, where a private entity not only designs and builds, but provides financing and operations and maintenance services ...

  •  International Symposium on Inorganics

    International Symposium on Inorganics

    Detroit, MI, USA

    The 2017 International Symposium on Inorganics encompasses a combination of technical presentations and in-depth discussions on the critical matters related to inorganic contaminants in water. Attendees will gain insights into the current and emerging issues related to inorganic contaminants, including sources and occurrence, monitoring and treatment, regulatory landscape, potential health issues, and best practices for managing these ...

  • Sustainable Water Management Conference

    Sustainable Water Management Conference

    New Orleans, LA, USA

    Presenting solutions for balancing the benefits of conservation with the costs, managing water resources, sustainable utilities and infrastructure, urban planning and design, energy efficiency, water conservation, stormwater and reuse.

  • Complete Lead Service Line Replacement: Tools for Creating a Successful Program

    Complete Lead Service Line Replacement: Tools for Creating a Successful Program

    Online,

    Full lead service line replacement is not easily achieved. This webinar will review the key elements of a replacement program, the tools successful water systems are using, and an update on information and policy gaps associated with full lead service line replacement.

  • Water Loss Seminar- Best Practice Water Audits and Loss Control Programs

    Water Loss Seminar- Best Practice Water Audits and Loss Control Programs

    Nashville, TN, USA

    This seminar will help utilities establish accountability by giving attendees instruction on the AWWA Standard Water Audit Methodology of compilation and data validation process. Attendees will learn the methods and technologies to economically control water and revenue losses by managing leakage and pressure to save water and optimizing revenue via revenue protection programs.

  • Approaches for Defining and Implementing Storm Water Billing

    Approaches for Defining and Implementing Storm Water Billing

    Online,

    Water utilities are looking for ways to develop a mechanism to recover required investment in stormwater remediation as well as provide customers with the incentive to reduce impervious areas and thereby reduce extreme stormwater conditions. This webinar will present viewers with an approach to and understanding of the complexities and risks of implementing Stormwater Fees.