AQA Company develops document control and quality management software for small to medium size companies. In 2008 ISOXpress software was launched to assist in managing and controlling the ISO 9001, ISO 13485 and ISO 14001 standards. In January 2016 ISOXpress became IMSXpress - Integrated Management Systems to better reflect the breadth of our growing software portfolio. We currently offer quality management and document control for ISO 9001:2015, ISO 14001, ISO 13485, 21 CFR 820 and OSHA and the latest addition to our portfolio is Risk Analysis software. IMSXpress is an electronic quality management and document control system with a comprehensive training module to train employees on all levels. IMSXpress is cost effective, increases productivity, insures compliance and saves time.
AQA Company Inc. is the first company in the ISO Management Systems business. AQA Company has developed a new software ISOXpress for small to medium sized companies. ISOXpress is a database application for operating a paperless ISO 14001 environmental management system (EMS). With ISOXpress you will save a significant amount of time managing the system, while improving its overall efficiency and compliance. No more manual forms and logs, updating of documents/records binders, or Excel spreadsheets. The software will consolidate your whole ISO 14001 EMS into a single icon on your computer desktop.
The first ISO publisher in the USA
Established in 1992, AQA was the first company in the ISO Management Systems business. The first printed materials of any kind on ISO 9000 in the USA were published by AQA. We were also first with template documentations for ISO 14001, QS 9000, TS 16949, and ISO 13485.
Founded by an expert auditor
Jack Kanholm, the founder and president of AQA, is still running the company, authoring nearly all its publications, and designing the business logic for its software. He was one of the first ISO quality and environmental auditors in the USA, and a leading authority on interpreting the ISO standards.
We always answer the phone
We answer every phone call and like to talk with our customers. If you have questions about the software or need support, call us and we will help you right away. If you have a more general question about quality systems or how best to use the software ask for Jack Kanholm himself to help you. If he is not at the office, be sure that he will return your call. When calling, remember that we are in California (Pacific Time) and may be up to three hours behind you.
Customer service and satisfaction
AQA is proud of having the highest rate of repeat business in the industry. Over 80% of our customers come back to buy related products, and some 30% of new customers come from recommendations by other users.
Since 1992 over 40,000 companies have purchased our publications and software, and thousands have been certified using our manuals and procedures. The feedback from our customers, consultants and auditors have been consistently very positive. There has never been a case of a procedure being questioned by a registrar's auditor.
The most convincing proof of very high customer satisfaction is the rate of repeat orders. Some 80% of our customers come back to buy additional copies, and recommend our products to their suppliers or other divisions within their organizations.