Bonfiglioli Engineering S.r.l services

Remote support is the fastest and easiest way to help for any trouble-shooting issues and consultations on maintenance issues

All our customers are offered a wide range of services including: Remote Assistance via phone and e-mail: to collaborate with the customer’s own on-site technician. Service point: for services and support information, staffed with qualified experts to provide services, our technicians are available 24 hours a day, Monday through Saturday, around the globe.

With Bonfiglioli Engineering you can revamp, modify and upgrade your existing machine range, for a new life cycle. We provide format sets (depending on the machine type), to treat new products and format types, to help improve and further complete the packaging line. (this may include both HW & SW modifications; eg. new HMI software can be integrated to your existing machine or additional conveyers or trays can be added to the machines).

Bonfiglioli Engineering offers its customers the possibility of repair of damaged parts, with original spare parts. Each part is inspected and repaired if possible and sent back to the customer.

With Bonfiglioli Engineering, you can be sure to have your components replaced regularly with new parts when they are defective or worn out. We provide: Supply services: procurement, quality control & shipping of used parts. Check-lists: proving lists of all parts that most likely require replacement and thereby pointing out the parts that customer should have available on-site.

Bonfiglioli Engineering follows the “Prevention is better than cure” philosophy and helps to foresee the machine life cycle in advance by offering solutions preventively i.e. before the problems even occur. This way our customers can have the privilege of having proactive solutions and improving the current functioning and output of the machines too, for better results, with reduced operational costs.