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Bucher Denwel services
Service and Support
We understand service as key of our success. We invite all our customers to take part at Factory Acceptance Test, confirming that the unit qualifies with agreed specifications. Additionally the participants get a hands-on training and become familiar with the system setup and operation.
Remote Equipment Teleservice
Teleservice is designed to facilitate communication with technical equipment in remote locations, aiding in support, fault detection, maintenance, data analysis, or optimization. Utilizing secure internet connections or telephone networks, it establishes a bridge between users and manufacturers without the need for physical presence. This service significantly enhances support levels by enabling immediate access to equipment diagnostics and maintenance solutions remotely. It is cost-effective, minimizes downtime, and ensures high equipment availability by eliminating the necessity for on-site service engineers. These capabilities allow for prompt response and resolution, preserving the operational continuity and efficiency of the equipment.
Service Analytics
Alongside the development and production of our own process systems, we also represents prestigious partners in the field of instrumentation: ORBISPHERE: O2, CO2 and N2 analyzers. OPTEK: Turbidity, Haze and Color measurement.
