Corgin’s core capability is enabling environmental compliance: helping you to ensure that airborne emissions and wastewater discharges are safe and compliant. We are well-established in the construction, waste and wastewater sectors, and serve all of the UK wastewater utility companies and their Tier 1 contractors. We also have clients in many different industrial sectors: energy, mining, quarrying, food processing, medical, chemical, petrochemical and steel. As a family-owned company established in 2001, our experience in environmental compliance solutions dates back to the early 1990s.
Everyone knows that the key to business growth is identifying and fully satisfying customer needs.
But we wanted our Mission Statement to be short and to the point. We wanted every word to have meaning. We wanted it to be true to life.
We want to exceed our customers’ expectation of us. And not just every now and again – consistently.
“Consistently exceeding expectations”
We like it. We know that you will too. Above all, we know that you will enjoy the experience of it.
Consistently: We recognise that consistency builds trust and that trust is a plant of slow growth. That’s why you’ll find us consistent. Always friendly, always respectful, always doing what we say.
Exceeding: It’s hard enough to find suppliers that meet expectations. So when a supplier consistently exceeds expectations it is a refreshing change. And we know that this is happening because you tell us so.
Expectations: You know what you need, when you need it and why you need it. Too many suppliers out there only offer what they want to sell. We’d rather take time to understand your needs and expectations. Because if we don’t understand what your expectations are, we’re hardly likely to exceed them.
Our Vision is to be our clients’ most recommended brand.
And we mean that. Because recommendations always follow exceeded expectations.
We recognise that there are certain core values that underpin the culture of every company. Our core values include integrity, honesty and loyalty, to name but a few. We also have customer service values which reflect what you as a customer looks most for:
- Listening to your needs
- Applying knowledge with enthusiasm
- Solving your challenges
- Being great to deal with
These are our values. And we’re passionate about them.