Cryostar SAS
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Cryostar SAS services

Customer Service

Customer Support Services

Cryostar and its Business Centres are dedicated to your service 24 hours a day and seven days a week. Each subsidiary has a customer assistance phone number to answer any request promptly. Staffed with applications engineers, Customer Service offers immediate technical assistance with all equipment by phone. In emergency cases Cryostar will launch an intervention process.

Spare Parts Support Services

Cryostar provides OEM guaranteed high quality parts, fully comprehensive parts kits, availability and management of spare and wear parts and scheduled or emergency delivery times. An on-line spare parts supply tool is available to facilitate the ordering process for all our contracted Cryostar customers.

Installation and Commissioning Services

Today Cryostar has more than 50 skilled technicians dedicated to on-site interventions worldwide. Safety is paramount. All Cryostar technicians make safety a priority, following on-site safety rules and training operators. Technicians are trained continuously so that their knowledge of Cryostar products is completely up to date.