EMSAR services

CSA has a nationwide team experienced service professionals that are positioned to provide prompt on-site service. They’re equipped with the training, tools and resources required to ensure that the service provided is consistent and of the highest quality. These services include: Corrective Maintenancem, Preventive Maintenance, Upgrades, Recalls, Retrofits, Calibrations, End-user Training.

For many organizations the decision to evolve your service support operation structure requires careful planning, with the appropriate framework to make the right decisions. CSA offers comprehensive consulting solutions that are customized to your needs. Whether you`re just starting up a service organization or you need help improving current operations, CSA can help. We have the expertise and experience in all aspects of service operations. CSA`s management team has over 280 years of combined service operation experience in variety of industries.

Do you have the right education strategy in place to ensure your end users and field service engineers get the training they need - when they need it - to be successful? If not, CSA can help. We offer a broad range of educational services that are tailored to meet your needs. We offer both technical and service sales training solutions for field service engineers. We also offer end user training services to help your customers take full advantage of the value of your products and solutions. Our educational staff will partner with you to identify your training needs and develop a strategy for a successful training strategy and program.

CSA`s Depot repair and refurbishment operations center is managed to the highest quality standard and fully ESD safeguarded. All services are conducted by highly trained and experienced technicians.

CSA`s Logistics Management Solutions apply best practices to ensure stock levels and movement of inventory keeps pace with service activities and direct spare part sales. We help ensure customer satisfaction and staff productivity through a higher percentage of first-time fixes and faster fulfillment of on-line parts sales. Our systems accurately monitor inventory levels and track parts delivery and returns. Our Logistics Management Solutions are divided into three functional categories. These are supply chain, inventory management and reverse supply chain. Our solution supports all warehousing strategies; centralized, regional, repair depot stock, customer-site inventories and field technicians‘ mobile inventories.