Hitek Calibration Services
Hitek is a well established calibration house based in Horsham, West Sussex serving local businesses in the Sussex area and neighbouring counties - Kent, Hampshire, Surrey, Berkshire and Essex. With a highly experienced team of engineers, Hitek was one of the first calibration houses to offer an onsite mobile calibration laboratory, which is now an extremely successful part of the business because of its UKAS accredited capabilities. Hitek are happy to offer a one off calibration to the busy electrician or engineer all the way up to a complete Managed Calibration Service with full instrument management for your organisation.
Hitek was founded in 1989 and was incorporated in 2002 to Diploma PLC under the company name of Hitek Sales Limited. In 2013 Hitek became a trading name of A1-CBISS Limited, which itself is part of Diploma group PLC, so you can be confident that you will receive a professional service that has the support and backing of a major industry company.
Service Level Target
The goal is to have;
- 80% + of all calibrations within 1 day, onsite and in house.
- 98% + of all calibrations within 5 working days or less.
- 98% + of all repairs diagnosed and reported within 5 working days.
- 98% + Customer retention year on year.
Who's Who at Hitek
Mark Taylor: Managing Director of Hitek, A1-CBISS Ltd, Hawco and AbbeyChart
Martin Smith: General Manager of Hitek
Colin Savill: Quality Manager
Jeff King: Operations Manager
Kevin Priest: Marketing
Hannah Coles: Sales and Administrator