Hottinger Bruel & Kjær A/S services

HBK Assured is our service contract offering, which is our recommendation for how to take care of your HBK equipment. HBK Assured bundles your needs into one contract at a competitive rate. With our HBK Assured Contract, you can trust the precision of your equipment and know the cost of maintaining it.

HBK offers a comprehensive range of both on and off site calibration services. We are committed to working with our customers to deliver the accuracy and the product optimization required to deliver the highest levels of confidence in acquired data. The calibrated data we procure is critical to directly driving key design and operating decisions by providing measurement documentation to minimize the risk of error, and costs in securing product quality. Our calibration services help you meet national and international regulations and legal requirements.

Our repair and rental teams work with our customers to deploy robust product and service support schedules with a full range of maintenance and repair services designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs. These include on-site services if it is inconvenient to move your system.

NoiseOffice is a subscription service providing the information you need to run your noise management program, including: Reliable & precise monitoring of noise impact. Routine compliance reports. Investigation tools needed to engage stakeholders. Data integrity & validation, auditability and long term records management. Ongoing access, management, support & refresh of all necessary technology.

Whether you have a comprehensive system or simply a software program, Brüel & Kjær can carry out the installation and site acceptance testing.

Regular preventative maintenance is essential to keep your vibration test system delivering top performance, safety and reliability for decades to come. We offer a range of service and maintenance plans to choose from, so you can enjoy the peace of mind that comes from knowing your investment will always be operating at optimal capacity. Our services are designed to minimise downtime, maximise the life of your equipment, and avoid unplanned repair costs. They are performed by specialised service professionals who are highly trained in vibration test system (VTS) maintenance and repair at Brüel & Kjær`s factory.

The quality of the spare parts fitted to your LDS vibration test system is critical to its health. Using genuine spare parts ensures you have the fundamental components in place to keep giving on-spec performance and maximum uptime.

Our skilled service engineers take pride in the repair and renovation of products and systems. Repair can take place in a Brüel & Kjær workshop or on-site for larger solutions such as vibration test systems. To ensure the quality of repairs and to extend the product usage, original tools and spare parts are used.

With a service and support contract, customers are entitled to privileged personal support. Brüel & Kjær provides the following support contracts: PULSE Software and Maintenance Contract. Extended Warranty – hardware. Service Contract for Vibration Test Systems. The Brüel & Kjær support team is available during normal working hours. The support team is backed up by a global team of skilled product specialists and application engineers. Without an agreement, the support enquiry may take longer due to processing by back office staff and the technical support team. When asking for support, please have the appropriate type number, use and problem description available. If you are encountering software problems, please have screenshots available.

Achieving quality in sound and vibration is not easy, and most top manufacturers need assistance at some point – especially when they push the boundaries. With troubleshooting and product development services, you can bring our specialist knowledge to bear on your challenges.