Service and Support Contracts

With a service and support contract, customers are entitled to privileged personal support. Brüel & Kjær provides the following support contracts: PULSE Software and Maintenance Contract. Extended Warranty – hardware. Service Contract for Vibration Test Systems. The Brüel & Kjær support team is available during normal working hours. The support team is backed up by a global team of skilled product specialists and application engineers. Without an agreement, the support enquiry may take longer due to processing by back office staff and the technical support team. When asking for support, please have the appropriate type number, use and problem description available. If you are encountering software problems, please have screenshots available.