HydroCAD Software Solutions LLC services
Support
Hydrocar - Support Plans Services
Software Maintenance: The purchase of a HydroCAD permanent license or version update include 90 days of Software Maintenance at no additional charge. During this period we provide the following premium support benefits at no additional cost: Program Updates Customers on software maintenance receive free copies of any software updates that are released while their plan is in effect. This typically includes a new release twice a year and a version update every few years. Priority Email Support Customers on software maintenance receive priority email handling, so most questions are answered within the hour. Email is the fastest and most accurate way to address most technical questions, including installation, operation, and modeling issues. And email support is often available after-hours and on week-ends.
