IDEX is organized in four business segments to optimize our market strategies, better serve our customers and provide a solid foundation for both organic and acquisitive growth.
IDEX is a global fluidics leader serving high growth specialized markets. We are best known for our expertise in highly engineered fluidics systems and components, as well for our expertise in fire and safety products including the Jaws of Life family of rescue and recovery tools.
Our products touch lives every day. Whether it’s a life-saving rescue operation, dispensing fresh juice to a first grader or fueling aircraft, IDEX is a leader in creating enabling technology used in many of the most common everyday activities.
IDEX Fluid & Metering Technologies systems are used in a wide variety of severe duty and/or highly precise fluid-handling applications around the world. Customized solutions range from diesel engine lubrication to food and beverage processing to the movement, measurement and dispense of fossil fuels, ethanol and other high value liquids and gases. With some of the most recognized brand names in positive displacement pumps, flow meters, compressors and injectors, IDEX is a supplier of choice within the rapidly growing infrastructure markets including alternative energy, oil & gas, water and wastewater.
Supporting rapid global growth in drug discovery, clinical diagnostics and medical technology advancements, our Health & Science employees design, produce and distribute small-scale, highly precise fluidics components and sub-assemblies used in analytical and diagnostics instruments, as well as a growing range of medical equipment and implantable devices. Within this segment, it’s all about enabling increasingly small and precise sample sizes, more accurate analysis and quicker results for technicians and patients alike.
Some of the most familiar of our solutions can be found in our Dispensing segment, which specializes in point-of-use color formulation. Our paint dispensing solutions are found at major home improvement stores and independent retailers across the United States and Europe, enabling consumers to obtain a perfect color match every time.
When seconds count, our Fire & Safety equipment matters most. Our highly engineered firefighting pumps and foam systems, as well as our Jaws of Life extrication and recovery tools, are the preferred equipment of Fire & Safety professionals around the globe. Complementing the municipal fire and safety markets, our diversified products group engineers band clamping solutions found everywhere from corner traffic lights and signposts to subsea and marine applications.
We are focused as ever on growth: reinvesting in new products and markets to drive organic growth; acquiring complementary technologies to our existing offerings; and building a culture of excellence to deliver exceptional performance to our customers and shareholders.
The IDEX Operating Model serves as our set of processes to deliver those expected results. Our model engenders the spirit, tool generation and rapid deployment of best practices necessary to achieve our goals - and consistent results for our customers - anywhere in the world.
IDEX Operating Model
The IDEX operating model begins with our Core Values - which are the foundation of our business and a roadmap for our behavior across operating segments, geographic borders and cultures.
Innovation is about the creativity that we all draw upon, not only for new products and services, but also for how we shift our thinking to solve problems and create opportunities.
Operational Excellence has its roots in Six Sigma, Lean and strategic sourcing. With our adaptation of Lean to our mixed model operating environment (Mixed Model Lean), operational excellence is an expanded tool set that allows our businesses to build efficiency and productivity into their organizations. Everything we do is part of a value stream, and every value stream has the potential for improvement and transformation.
Commercial Excellence is about creating demand, enabling growth and delivering the value generated by way of Operational Excellence. Our Commercial Excellence tool set helps us to better partner with our customers to understand their spoken and unspoken needs and, ultimately, drive growth.
Stretch Thinking is about thinking big, and thinking big forces us to think differently. And thinking differently helps us create new business opportunities well beyond our - and our customers’ - expectations.
By listening to the Voice of our Customer, our employee and our business, and applying the philosophies and processes within our operating model, we are confident that our customers will be satisfied, our employees empowered, and our shareholders rewarded with increasing value.
As the foundation of our operating model, our core values unite our teams around the world by setting the standards for behavior.
- Our core values apply to everything we do:
- Our CUSTOMER is our priority.
- We GROW our enterprise and people.
- Our INTEGRITY is paramount.
- We strive for EXCELLENCE.
- We are passionate about SUCCESS.
IDEX is serious about its corporate responsibility for environmental protection.
A recent revision of our corporate environmental policy increased the focus and resources applied to environmental responsibility. Our corporate Environmental, Health, and Safety management team provides leadership to the business units, ensuring sound processes for compliance and a focus on the global environment. Many of IDEX Business Unit’s are ISO 14000 compliant; those that are not certified are still guided to pursue the same standards of environmental care.
Health and Safety
As part of our core value of growing our people, health and safety are paramount. IDEX has corporate-wide health and wellness programs that range from dietary counseling to in-house fitness centers and competitive wellness activities.
The safety of our workplace is crucial to healthy and happy employees. Each Business Unit maintains its own safety programs that include annual training on a wide variety of safety topics. Additionally outside services are used to help audit and create ever increasing safety standards.
Quality is something that has traditionally been synonymous with our various brands. Each business has its own quality policy that addresses the specific markets and technologies in which they are engaged. Most IDEX businesses are ISO-9000 certified, including facilities in Asia. An important core value, 'our customer is our priority' and drives us to put quality in the forefront of all activities. Additionally many business units maintain a variety of certifications from NTSB, FDA, etc.
The core value of 'Integrity' drives our trade compliance activities. We aggressively monitor trade policies for import and export as well as to drive sound business practices world-wide and avoid corrupt foreign business practices. As with EH&S we have a corporate staff that is charged with monitoring regulations, developing processes, and assisting the businesses in the daily application of trade compliance policies. Internal experts regularly attend professional seminars and certification courses, and in turn conduct internal training for a variety of business personnel.
EEO and Ethics
Teamwork and equal opportunity are the foundation on which the Company is built. We will continue to be successful when employees are allowed to advance and achieve their full potential. We are proud of the fact that we extend equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, religion, age, sex, or disability or any other characteristic protected by applicable law.
We work hard to promote the fulfillment of human potential and equal employment. We are committed to hiring, employing, and promoting all qualified minorities, women, disabled persons and disabled or Vietnam Era veterans.
All aspects of employment including, but not limited to, recruiting, hiring, selection for training, promotion, demotion, discipline, rates of pay or other compensation, transfer, layoff, termination, recall, use of all facilities and participation in all company-sponsored activities, will be administered in accordance with the principles of equal employment opportunity.
IDEX strives to achieve market leadership and excellent business results, but never as a result of unethical business practices, which are simply not tolerated.
If an employee suspects misconduct/violations of ethical business standards, an employee may seek information/clarification, or file a report by visiting our ethics hotline.
IDEX expects that any information filed in a report is accurate, honest, and forthright to the best of your knowledge, and is submitted in good faith. IDEX commits that the reporters using the site remain completely anonymous, and the reports submitted via EthicsPoint are confidential.