inHANCE UTILITIES software

inHANCE’s Impresa is a utility billing and customer information system with flexible solutions that will streamline your operations and provide everything your customer service representatives need right at their fingertips. Designed for water and sewer utilities, Impresa is a purpose-built, full-featured utility billing and customer information system that will enhance all your customer service operations from “meter to cash” and simplify your complex billing and collections processes, all in one simple to use solution. Coupled with our commitment to customer service and operational excellence, Impresa utility billing and customer information system will  help you serve your customers efficiently. Unlike other software, Impresa will adapt to your utility’s individual needs, keeping your operations running smoothly year after year.

Having the right utility mobile workforce management platform is vital to keeping your community’s water flowing. We designed FieldHawk to give water service technicians everything they need at their fingertips to streamline operations and provide the best possible customer service. FieldHawk has transitioned to a fully web-based platform, enabling effortless logins and accessibility from any internet-enabled device. FieldHawk is intuitive,  easy-to-use, and designed specifically for water utility technicians, using service-level terminology. Your technicians will know what call they’re moving to next, keeping your customer response time down to a minimum. With FieldHawk, technicians can create service orders in the field, reporting leaks as they see them, even when your office is closed.

Your services are vital to your community, and you pride yourselves on providing an exceptional customer experience for your friends and neighbors. Your community might be small, but you still have the same utility billing challenges as larger communities. That’s why you need robust CIS software that’s designed for smaller communities. inHANCE Small Business CIS enables small utilities to serve their friends and neighbors with custom bill forms and financial management software all in one solution.  inHANCE Small Business is a CIS software designed for small communities and is packed with only the features and functions your community needs.

BillMaster, a powerful, and secure utility billing and management software designed for water, sewer, electric and gas that prioritizes flexibility, facilitating effortless adjustments to intricate rate structures, streamlining business operations, and empowering the creation and customization of personalized reports.

PowerManager has a suite of municipal & utility software applications that empowers users to efficiently manage a wide array of tasks, including payroll, inventory, billing, accounts receivable, general ledger, accounts payable and budget projection. It provides a centralized solution for seamlessly handling these diverse functions.

We designed inHANCE CIS software to automate processes and streamline your operations. But if you’re not using all of its features and functions, then you may not be striking a balance between utilization and operational efficiency.