Today, Linder continues to maintain its outstanding reputation among the region’s construction professionals by emphasizing service and product support. To this end, Linder is pleased to announce its new management team, created to focus even more on these company values.
Effective April 1, 2010 John Coughlin became Linder’s new company president, succeeding Jeff Cox after his 26 year tenure with the company. Coughlin comes to the position with first-hand knowledge of the workings of heavy equipment dealerships. He has held positions at Komatsu and Komatsu dealerships for over 30 years, thereby bringing with him the knowledge and experience from the dealer and manufacturer’s perspective. His career has always been in the product support arena. This background as well as his customer-centric leadership focus will provide Linder with tools and vision needed to maintain the successes of the past and to move the company forward.
Linder’s newly revamped management team also includes veteran people in new positions and new locations. Bob Olejniczak (well known as “Bob O” in the industry) has been made executive vice president of sales and marketing. Bob O joined Linder in 2003 when Mitchell Distributing Company was acquired. Prior to joining Linder, Bob O had a successful career at Columbus Equipment Company.
Working closely with Bob O, Bill Winters, who came to Linder in 2006, will now fill the role of vice president in charge of national accounts. Both gentlemen bring extensive heavy equipment sales experience and knowledge to their positions.
Neil Thie, general parts manager, has more than 17 years of parts management experience. Neil joined Linder in 2005, after beginning his career at a Midwest Komatsu dealer, Roland Machinery.
As he settles into his role as president, Coughlin sees Linder “evolving into a product support powerhouse.” To that end, Coughlin said that, “We are expanding our services by getting into more specialized types of offerings. In addition, we are sending more maintenance trucks to service our clients’ equipment. Many contractors have downsized their maintenance staffs in order to reduce overhead in a tough economy. We have been able to demonstrate to our clients that we can provide quick service and get on and off their site with limited expense to them,” Coughlin stated.
Coughlin further explained the company’s new strategy, “Because we can see the direction of the current market, we know that the service and product support side of this business will become even more important to our customers. If Linder’s focus is targeted on those areas, selling equipment becomes a much simpler job. With the economy not as strong now and with customers keeping their equipment longer, there are fewer numbers of unit sales. The focus on the product support side is critical.”
In addition to its renewed focus on product support, Linder has made changes based on what customers have said. Those changes include adding Superior Brooms to the product lineup to expand on its road building and technologies offerings. Throughout Linder’s extensive history, employees have always been the backbone of the company. Together with the new management team, employees are energized, focused and ready to move forward to serve their customers.
“I know that I speak for the entire management team when I say that our employees are the key to our previous and future successes. The management and product lines enhancements that have been made will not have the success that we plan without our employees. Our employees and their willingness to do what’s right for our customers are what make Linder the powerhouse that we are!” said John Coughlin.