LotusWorks is run by technical & engineering experts from the Life Sciences, Medical Technology, High Technology, & ICT sectors. We align our technical solutions with the ever changing risks our clients across a variety of sectors face & focus on the delivery of consistent technical expertise to enhance our client`s operational performance. Measuring effectiveness & communicating results clearly is highly valued by our clients.
Find locations served, office locations, manufacturers and our distributors.
- Business Type:
- Service provider
- Industry Type:
- Environmental Management
- Market Focus:
- Globally (various continents)
- Year Founded:
We provide a range of efficiency focussed technical services to a range of industries in Europe, USA, Canada & China. Lotus Technical Services is a division of the LotusWorks organisation established in 1989. We exist to provide manufacturing facilities with solutions and personnel which drive efficiency in our client’s non-core technical activities.
We apply our skilled technical work force in teams, or as individuals to specific projects, alternatively we take ownership of a scope of work on a full time basis in manufacturing facilities and specialise in managing and reporting on the scope of work on a continuous basis.
Our speciality rests in our ability to match a cost effective, value adding solution to competitive manufacturing environments, ensuring the solution provided retains and strengthens the client’s competitive advantage in their marketplace.
With two decades of successful engagement in regulated manufacturing environments, we have proven performance, technical expertise and a unique understanding of compliance and quality guidelines to ensure we can enhance all the organisations we work with.
Our traditional core business is instrumentation related service provision. Our business model has evolved, and today includes the provision of high performing individuals or teams to manufacturing organisations to perform technical and engineering tasks on a full time or project basis. These services include:
- Scheduled routine Calibration
- Full time instrumentation teams
- Calibration Laboratory
- Facility Commissioning
- CE Marking/Machine safety
- OEE-Overall equipment efficiency
- Total Facilities Management
Our teams have the engineering, operational and regulatory expertise to identify and implement the best solutions based on best in class standards and risk based quality management processes.
It is the mission of Lotus Technical Services to provide manufacturing facilities with technical services and expertise that fulfill requirements at competitive prices. Our experienced, knowledgeable and professional teams will help problem solve and deliver value adding solutions in our customer facilities. We will realise profitable growth through superior customer service, innovation, quality and compliance.
We have a long established commitment to delivering quality services to our customers. We care about them, listen to them and work to anticipate their needs and solve their problems. As an ISO 9001 accredited company, our QMS processes ensure we provide best in class quality solutions to our diverse customer base efficiently and competitively.
Integrity is the foundation in all we do as service providers. It is vital that the people who deal with us trust us, whether they are customers, suppliers, co-workers or the communities in which we work.
Delivering technical and engineering solutions to a range of regulated industries requires compliance. Our management and staff are committed and support the regulations, procedures and operating practices in place at our customer facilities. Our compliance help safeguard our staff, facility workforce, customers and the environment.
To facilitate this commitment, Styron has implemented a comprehensive approach for monitoring and complying with relevant industry standards and government regulations globally.
Lotus Technical Services is certified to ISO 9001:2008 Quality standards. ISO 9001 is the internationally recognised standard for the quality management of businesses. It applies to our processes, which control the services we provide, and prescribes systematic control of activities to ensure that the needs and expectations of all our customers are met.
Implementing this Quality Management System defined key roles and responsibilities within our organisation. ISO 9001 assists in improving efficiency and productivity which in turn lead to cost savings. Any service deficiencies will be highlighted immediately so our customers can be assured of consistent, professional service delivery.
Lotus Technical Services is committed to continually providing a best in class service to our customers. Quality is a key customer requirement and ISO 9001 ensures we work towards improving efficiency now and into the future. Lotus Calibration is certified by SGS Ireland andassessed by this independent external auditing body twice annually.
ISO 9001 is based on the following eight Quality Management Principles, which are required by the standard, and can be applied to improve organisational performance:
- Customer focus
- Involvement of people
- Process approach
- System approach to management
- continual improvement
- Factual approach to decision making
- mutually beneficial supplier relationships
Health & Safety
Lotus Technical Services is certified to OHSAS 18001: 2007. This standard is recognised as a highly effective Occupational Health and Safety Management System to improve health and safety performance.
We achieve improved health & safety by controlling and systematically managing any occupational health and safety hazards and associated risks which occur.
The OHSAS 18001: 2007 standard also helps maintain a healthy and safe working environment which makes registration key to improvement in the workplace.
Lotus Technical Services is committed to the safety of our employees and our customers. Our management system allows us to identify and control health and safety risks, reduce the potential for accidents, ensure legislative compliance and improve our overall performance.
The following areas are addressed in the OHSAS 18001:2007 standard:
- Hazard Identification, Risk Assessments and Determining Controls
- Legal and other requirements
- Objectives program
- Resources, roles and responsibility
- Operation control
- Emergency preparedness and response
- Monitoring and improvement.
Lotus Technical Services is certified by SGS Ireland. SGS completes two surveillance audits every year at Lotus Technical Services.
Lotus Technical Services is certified to ISO 14001:2004 and we comply with the environmental standards and demonstrate our commitment to the environment in our daily operations.
The ISO 14001:2004 Environmental Management Systems (EMS) certification guides us on how to manage the environmental aspects of our business activities more effectively, while taking into consideration environmental protection, pollution prevention and socio-economic needs.
The standard helps Lotus Technical Services to comply with environmental legislation and reduces the risk of penalties and possible litigation. Demonstrating commitment to the environment can transform international corporate culture by opening up new business opportunities with environmentally aware customers and clients. Within your own company, it helps improve employee ethics and the workplace.
'To deliver the highest standard of technical solutions to our clients -we achieve this through our people, who are focused on working safely and delivering quality, while maintaining the renowned reputation of LotusWorks'
Our difference is derived from a combination of our:
- Multi-cultural experience of working on in excess of 4000 projects across Europe, USA, and South America over the past two decades
- Unique in house expertise with proven mechanisms for identifying and harnessing improvements and innovations to fit our customer’s needs
- Intuitive approaches and “can do” mindset
- Our clients’ results and recommendations
We add value to the customer experience through our company culture and behaviours. We provide dedicated personnel who are solid performers and deliver results to clients in tune with their strategic objectives. Solutions are tailored to the needs of clients on a case by case basis and are optimized by LotusWorkers being mindful and adaptable to different company cultures. We create value by not taking risks for our clients and enforcing a ‘no blame' policy – all issues get addressed and efficacious solutions found. We're reputed for our high level of expertise, professionalism and integrity.