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MANTECH Inc. services
Service & Support Options
On-Site Preventative Maintenance Services
Your instrument will be inspected, cleaned and adjusted by a MANTECH representative to ensure trouble-free operation and optimal performance.
Remote Preventative Maintenance Services
A MANTECH representative will connect with through live video on a web-based platform and provide a detailed, step by step walkthrough of system preventative maintenance to the same standard as a MANTECH representative would perform.
Extended Warranty Services
Your MANTECH instrument will be warrantied against any serviceable parts needing service or replacement.
On-Site Services
Billed as a half-day or full-day service. Instrument repairs are carried out on-site by a MANTECH representative. This is ideal for equipment that is difficult to ship or should not be moved, and for minimizing downtime.
In-House Services
Billed by the hour based on time spent on service, plus shipping. Instrument repairs are carried out at the MANTECH facility. This is ideal for equipment that can be shipped. Loaner modules are also available to reduce instrument downtime for a flat rate charge.
Remote Assistance Services
MANTECH is available to connect remotely to your instrument computer to answer questions, resolve challenges, and assist with any custom requests. TeamViewer is the software we use to connect remotely. Follow the link below, download the free option, and we will walk you through the rest!
