Optrak is the producer of the Optrak4 award winning vehicle routing and scheduling system which offers our customers an end-to-end solution addressing the entire routing lifecycle. Optrak4, our flagship product, is used by companies in a wide variety of industries – ranging from convenience retail to waste management to forestry – in both an operational and strategic capacity to cut costs and improve control. Underpinning the product and its associated family applications are our dedicated consultancy and support teams, which offer high levels of assistance and customer satisfaction, leading to a continuous customer retention rate of >90% since 2000. We are also a leading research organisation within the wider Operations Research sphere – including academic partnerships with the Universities of Edinburgh, Southampton, Lancaster and Herriot-Watt and membership to the Centre for Sustainable Road Freight.
For over 22 years Optrak have delivered effective vehicle routing and scheduling solutions to organisations in a variety of market sectors. Our solutions produce substantial improvements in resource allocation, more timely deliveries and collections, quicker turn-around time at customers and better transport schedules.
We are the only vendor in this arena with such a function rich application, depth of experience and broad expertise. We have established ourselves as a solutions led logistics company working with leading organisations throughout the UK, Europe and North America. Our customer driven solutions enable our clients to optimise the performance of their distribution network. Recognised as industry experts, Optrak consultants use innovative techniques to solve complex supply chain problems.
Our Commitment to Customer Care
At Optrak we understand that projects must be developed on time, within budget and must meet user requirements. From project initiation, through pre-implementation, solution build and into production, we provide individually tailored support to our clients. Everyone at Optrak takes a personal interest in the success of your project. We understand that 'One size does not fit all' in the competitive world in which we all operate.