Oros SASU services

• Software Updates: Additional modules, Latest version releases, Additional licenses
• Hardware Upgrades: Channels, DSPs, Accessories
• Calibration: NFX07-011 compliant
• Diagnosis and Repair
• Rental: Analyzer, Software modules

Because your measurements require the best, OROS proposes rentals of instruments and/or software modules. We offer a complete renting services program including priority and special price for customers holding premium contracts.

Assistance in your measurements; When resources are not available (lack of resources, of skills, of systems), we propose assistance in measurement going on-site. We may manage the entire process of your tests and measurements up to reports. We optimize your measurement process depending on your application and field requirements. We may also integrate your team and deliver knowledge to them.

Rental Instruments & Software Modules; Because your measurements require the best, OROS proposes rentals of instruments and/or software modules. We offer a complete renting services program including priority and special price for customers holding premium contracts.

To go beyond the regular uses, we are able to answer specific requirements and adapt to your specifications. We customize, either the instrument or the software. We imagine and find the best solution with you.

Premium Contracts; 1, 2 or 4 years renewable contracts (in addition to the 1 year included warranty). Satisfied or exchanged*. Hotline (Help-desk support). Full coverage of your analyzer and its options. Guaranteed turn around time for hardware repairs and calibration. Loan of a replacement instrument (same range or higher) in case of delay overdue. Access to your personal myOROS section to download software updates. Calibration reminders. Priority processing in maintenance center facilities. Privileged access to extended services at a preferential rate: urgent loan within 1 day, etc. *during the first 3 months.