Maintenance & Updates Services

Premium Contracts; 1, 2 or 4 years renewable contracts (in addition to the 1 year included warranty). Satisfied or exchanged*. Hotline (Help-desk support). Full coverage of your analyzer and its options. Guaranteed turn around time for hardware repairs and calibration. Loan of a replacement instrument (same range or higher) in case of delay overdue. Access to your personal myOROS section to download software updates. Calibration reminders. Priority processing in maintenance center facilities. Privileged access to extended services at a preferential rate: urgent loan within 1 day, etc. *during the first 3 months.