Performance Contracting Group (PCG) is one of the leading specialty contractors in the United States. Our family of companies provides a wide range of quality services and products to the industrial, commercial, and non-residential markets. PCG was formed in February 1987 when the 40-year-old contracting division was purchased from Owens Corning Fiberglas by several existing employees. Since then, PCG’s reputation for ‘providing value that exceeds customers’ expectations’ has warranted our significant growth. PCG is employee-owned and now has 50+ offices throughout the United States.
PCG is the parent company of Performance Contracting, Inc (PCI). PCI is our largest subsidiary and has two main divisions, Interior Services, and Insulation & Specialty Services. This allows us to offer our customers diverse but related services, making PCI a true 'single-source' contractor for many customers.
We are proud to say that our selective hiring process and active recruiting methods have produced an incredible team of overachievers. We now employ more than 800 salaried individuals and 6,000 skilled craft workers across the U.S.
The key to our success is to focus on developing and maintaining a strong, performance-driven corporate culture that inspires our employees to achieve great things. The foundation of our culture is truly living by our core values. A core value is something for which we stand, allowing no exceptions and something we demonstrate every day of our lives. Core values motivate our behavior and guide our actions and decisions.
Within the construction industry, real, inherent risks and dangers exist. Our goal is to ensure our employees are completely aware of, and comprehensively trained in, the processes and procedures to prevent all injuries. We believe each and every employee is accountable to create a safe environment for the protection of the health and well-being of all our employees. The safety of our employees is our primary objective and is more important than productivity, quality, and profit. Safety is paramount in our culture and must be an integral part of our thoughts, communications and actions. Safety is first, always, every day – nothing less!
Quality is defined as a degree or grade of excellence. Throughout our field and office operations our work is completed with an associated grade of excellence. We are committed to provide our customers with products, processes and services which exceed their expectations. We continually review and improve our products, processes and services by devoting the resources necessary to ensure customer satisfaction. We manage our quality initiatives by fully utilizing the company-developed business tools and systems. We respond to customers, associates and vendors timely and accurately. We strive to be cost efficient in all aspects of our business. We will deliver on our commitments under all circumstances.
A reputation for integrity is difficult to earn, but easy to lose. PCG’s reputation is shaped by every employee, every day. Integrity demands that we, as representatives of PCG, are always honest and trustworthy with others – fellow employees, customers, vendors, officials, industry colleagues, the general public – everyone. We lead by example. We are accountable for our actions. We prepare and follow through on our commitments in a timely manner. We work towards solutions, professionally and ethically. We treat all others with dignity and respect. Simply put, we strive to do the right thing at work and at home – in everything we do.
TREATING EMPLOYEES EQUITABLY
Our employees are the lifeblood of our company. To thrive as a company, we must select, engage, train, challenge, develop and preserve our employee talent to meet the requirements of our businesses and exceed the expectations of our valuable customers and associates. These goals will be achieved by providing our salaried, hourly and union employees the opportunity for truly meaningful work, with advancement based on individual contribution and financial rewards representative of team results. We will honor our commitments to our employees by being fair, adhering to the rules and being distinct in communicating our expectations of performance.
PCG’s continuing growth and prosperity is dependent on all of our salaried, hourly and union employees’ abilities and motivations to passionately seek out new business opportunities. We will strive for organic growth of our existing businesses as well as pursuing new opportunities in diverse, but related construction disciplines. We must pursue only the very best strategically aligned opportunities and do so with unwavering discipline. It is imperative that throughout our business development activities we focus on detailed analysis and execution of our objectives by engaging the energies and talents of everyone in their respective domain to achieve success.
Our customers are the reason we are in business. Cultivating and maintaining relationships with our customers is, at every level in the company, vital to our existence. From our corporate departmental personnel, to our branch office and project staff, and to our highly skilled labor force, our relationships with our customers are of critical importance to our long term success. We establish and sustain these relationships by building personal trust based on effective communication, proven performance and unwavering dependability. At every touch point, at every level, we want our customers to think of us as committed, fair, innovative, problem-solving, best in class, partners and friends.
We strongly believe that enjoyment breeds success. We spend the majority of our waking hours in the office and/or otherwise working for the company. We work extremely hard every day, and we expect a lot from each other. To achieve the highest levels of success and be a World-Class Company, it is vital that we enjoy what we do, and that we care about the people we so heavily rely on every day. The key to being a fun company is to be personally involved with those around us; to fully appreciate the different functions we perform and the critical roles we all play. We must strive to support each other every day, and to celebrate our successes together. While the company officially sponsors many fun events, the ultimate responsibility lies with each of us, each day. It is up to us to ensure our company is fulfilling and a fun place to work!