3 services found
Rancho California Water District (RCWD) services
Field Services
Field Services consist of various departments that serve both water and water reclamation functions. These departments are listed below: Construction & Maintenance, Meter Repair, Pumps/Motors, Fleet & Facilities.
Customer Service
Rancho California Water District has professionally-trained billing representatives who are available by calling (951) 296-6930 during normal business hours to provide you with personal assistance regarding your water/sewer account. With our state-of-the-art Automatic Call Distribution (ACD) system, your inquiries are guaranteed to be handled in the order they arrive. Our courteous and responsive representatives will handle all your account questions in an efficient and effective manner with a minimal wait.
Engineering Services
The Engineering Division at Rancho California Water District offers a wide variety of services to the public. Most of these services are provided or initiated by the Engineering Services Department. This professional group of customer service representatives is available during regular business hours to assist whether by appointment, walk in or over the phone. They are the first point of contact when applying for a new installation of a service or just checking static water pressure. The Engineering Services group works in support of the other Engineering departments that are comprised of Development Engineering, Planning and Capital Projects, and Contracts and Inspection.
