Retriever Communications is a leading field force automation company that has received substantial international industry recognition. Pioneering the technology since 1996, Retriever continues to be the leader in wireless field technology to improve field worker productivity. Our capability, scalability and reliability combined with high quality service standards have allowed us to gain outstanding customer satisfaction ratings. Trust our technology to manage their field workers.
- Business Type:
- Software vendor
- Industry Type:
- Environmental - Environmental Data and IT Systems
- Market Focus:
- Globally (various continents)
- Year Founded:
- $10,000,000 US - $100,000,000 US
This company also provides solutions for other industrial applications.
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Operating since 1996, with hundreds of mobility apps spread across 25 countries and never a failed deployment, Retriever understands enterprise mobility. For over a decade Retriever has pioneered software as a service (SAAS) mobility solutions hosted in the cloud worldwide.
World Class Support
All Retriever support is our own staff; we operate a 24 hour business day support help desk manned by Retriever mobility specialists in Sydney, Australia and Houston, United States who maintain over 99% service availability.
Robust Project Methodology
Retriever’s project methodology is designed to minimize risk by focusing on end user acceptance; the implementation process includes extensive customer involvement to ensure product satisfaction and success.
All Retriever products are future proofed, scalable and upgradeable. Regardless of device or OS changes once a Retriever application is built it will always be available.
Ease of Implementation
Retriever products are designed to integrate with your current office systems and do not require additional IT infrastructure meaning our customers experience a positive ROI as soon as possible.
Industry Recognition and References
Retriever customers represent industry leaders from around the world; examples include Chep for inspections and depot management, Aristocrat Leisure for field maintenance, Dalkia for energy services, United Group for hospital management, Sydney Water for water testing programs and Americold for refrigerated delivery. Recent award wins include the IBM Smarter Work Award 2009 and 2011.
Retriever Communications was founded in 1996 to be a company solely focused on mobile customer solutions for the field. The company mission is to improve field worker productivity, this being reflected in a product which is totally reliable and easy for our customers to use.
Our first customers were deployed on Australian GSM networks in 1998, with Retriever’s outsourced wireless SaaS facility commercialising in 1999.
With success secured in Australia, Retriever then initiated its international expansion with deployments today in over 25 countries.
Today Retriever maintains its international focus with local offices in Sydney, Milan and Houston.