ServiceMax software

Field service companies are asset-intensive, and they rely on these assets to stay operational, which is why enterprise asset management (EAM) is critical to their success. Providing process and intelligence for physical assets allows for increased equipment reliability, systematic preventative and predictive maintenance, and efficient inventory management.

FX CPQ enhances the effectiveness and accuracy of the quote-to-cash process by providing contract administrators with the ability to model contracts with complex rules related to the applicability of certain equipment, services, labor and supplies based on the operational and environmental characteristics of jobs. Salespeople and field personnel answer simple questions at the time of quote creation or job performance and FX CPQ uses these answers to recommend and price the appropriate items to use given the unique conditions of the job and working environment- all while running completely disconnected from the Internet.

The FX Customer Self-Service module keeps your private company information secure, while improving customer satisfaction and strengthening your partnerships. Customers are kept up to date and fewer interruptions mean everyone is more productive.

Collect data and complete your field forms with or without an internet connection. Advanced logic built into the forms provides a user-guided experience to deliver the right forms in the right situations.