FX EAM - Enterprise Asset Management (EAM) Software

Enterprise asset management allows field service companies to move from costly reactive maintenance to preventive maintenance, allowing these organizations to decrease equipment downtime, save money, and ensure longer asset life. Some of the additional benefits of a strategic asset management system are:

Why does a field service company need a solution built for their specific needs? Unlike traditional EAM systems that are built for a factory floor where systems do not track job data, field service companies have assets and equipment that travel out to jobs and rely on this information to make informed decisions. To maintain these assets properly, you must have a full view of its historical condition, status and location. In addition, many companies are required to do their maintenance remotely at the job site. Field workers and technicians do not always have the luxury to complete work orders in a Wi-Fi enabled air-conditioned office, often they need to work disconnected on a handheld device.  An additional problem that plague field workers is the lack of access to information. By having one solution that ties field processes to equipment maintenance, field service companies are better able to manage the care of assets in remote locations.

Companies that pair their field ticketing solutions, like FX E-Ticketing with an enterprise asset management solution such as FX EAM enjoy added benefits.  When used as a single solution, companies achieve data harmonization across the organization. The FX E-Ticketing module takes the data from completed field tickets and pre/post job inspections and leverages it for strategic asset management in FX EAM.

An EAM solution for a field service company should provide:

• Asset tracking
• Repair costing data
• Inventory transparency
• Integration with GPS/ Telematics software
• Mobile work orders
• Actionable reporting configured to the business