Spectra-Physics, Brand of MKS Inc.
2 services found

Spectra-Physics, Brand of MKS Inc. services

Service

Spectra-Physics is singularly focused on helping customers use precision laser technologies to propel applications forward. From your first point of contact to the ultimate resolution of even the most complex issues, Spectra-Physics delivers an industry-leading service and support experience.

Installation Assistance & Pre-Installation Services

We strive to ensure smooth installation of your equipment, and advanced preparation is a key element of success. If you have ordered a Spectra-Physics stand-alone laser system or a laser system that includes other Newport equipment such as an optical table or accessories, you will receive a Pre-Installation Guide approximately one week after your order is placed. This guide will help you to prepare in advance for arrival of the laser system. Pre-Installation Guides for many of our lasers can also be found in our listing of Pre-Installation Guides. If you have not received this guide or unable to locate it in those listed online, please contact Technical Support for assistance. For our OEM customers, we can also arrange special instructions to suit your specific needs to prepare your tool. (Please note that Pre-Installation Guides are not provided with orders for Newport equipment alone.)