Standard Electric Supply Co.
At Standard Electric Supply Co., our success has always been measured by the success of our customers. Because of this, our customer service team will always offer you more than the low prices and on-time delivery you’ve come to expect. We also provide a host of cost-reducing solutions that will increase your productivity and save you money. Serving an evolving customer base since 1919, Standard Electric now focuses exclusively on the industrial market. Our suite of value-added solutions– which include 24/7 engineering support, inventory management and enclosure modification solutions– are able to save customers tens of thousands of dollars annually. We know you have choices, and we think you will find that our service and technical support are unparalleled. We guarantee that nobody will work harder to keep your trust and your business than Standard Electric.
Our Mission is Your Future.
A dedication to your success is behind everything we do.
Every business is built on relationships. Without our customers, we would have no one to serve. Without our Suppliers, we would have no products to supply. Without our associates, we would lack the expertise and ability to deliver the solutions you need. That’s why at Standard Electric Supply Co., everyone in our distribution process is treated like a full business partner, because they are. As members of the Standard Electric family, our customers, associates and suppliers form a single supply chain. Because of this, we will always be focused on your changing needs and effectively exceeding those needs. Whether we’re offering engineering services, complimentary seminars or devising new ways to eliminate unnecessary costs for your business, Standard Electric is here to offer the best support available to ensure your ongoing success.
WHAT YOU CAN EXPECT FROM US:
Unmatched Technical Support
With a broad spectrum of experience, our team of over 30 engineers offers an educated and strategic approach to solutions. With an average professional experience of over twenty years, our engineering team boasts a seasoned exposure to a wide range of industrial and applications.
24/7 Emergency Service
At Standard Electric, our engineering team doesn’t mind losing a bit of sleep if it means that you don’t have to. This is why our unmatched technical support is available 24 hours a day, seven days a week. Just call (800) 318-4618, and someone will assist you within 15 minutes.
Unparalleled Customer Service
From our inventory management solutions to our 24-hour engineering support, the entire Standard Electric family is always searching for that next time-saving or cost-cutting solution. We can’t succeed without you, so our team will always make sure that you’re succeeding too.
Just like the rest of our staff, I'm here to encourage and stimulate growth for our customers. If I can be of assistance to you, or if you have any questions or concerns that I can address, please feel free to call me at 414-272-8100. We look forward to the opportunity to facilitate your future successes.
For us and our customers, we realize that continued growth cannot happen without continued innovation. This is why Standard Electric Supply Co.’s long-running Quality Management System allows for every associate to contribute to our ongoing search for process improvements that continually improve the quality of our service to our customers.
In 1997, Standard Electric received its ISO certification to be used as its framework for continuous quality improvement for the company. Since then, our Quality Management System has created a quality-driven environment and encourages associates to be involved in the development and improvement of daily procedures.
Maintaining Excellence through ISO 9001:2008
At Standard Electric, ISO 9001:2008 is more than a certification — it’s the way we do business. Our Quality Management System ensures that you receive consistent, reliable services. Any events that fail to conform to our quality standards are reported. Solutions are then implemented to not only prevent the events from recurring, but to continuously improve our service. We meet with our customers on a regular basis to discover and respond to their changing needs and industry trends, and to identify areas for improvement in our services.
Developing New Solutions
At Standard Electric, our associates never stop searching for new ways to improve our approach to doing business, and in 2014, we reviewed 135 of them. Every idea submitted through our Quality Improvement Incentive Plan is acknowledged, and those that we implement are further recognized and rewarded at an annual event. The result? Each year we implement numerous ways to improve our business and service, all suggested by our associates.
Additionally, our Standard Electric managers who are responsible for our systems and processes spend two days at a Strategic Planning Retreat each year. This allows our organization to focus on new actions that we can implement to provide our customers with the best possible solutions. Once identified, these actions become part of our yearly strategic plan. Our associates then meet monthly to review our plan progress.
Under the guidelines of ISO, Standard Electric has implemented a system for reporting and resolving any Opportunities for Improvement (OFIs) within the company. These occurrences are entered into a database and evaluated monthly to determine and implement an effective resolution. By identifying actionable improvements to our processes, we are able to ensure that every new experience with Standard Electric is your best experience yet.
At Standard Electric, our goal is not only to save our customers money, but to apply sustainable practices to our company as well.
Our shipping and receiving departments work together to recycle boxes and packing materials, and many of our locations utilize occupancy sensors to reduce wasteful energy use as well as energy savings lamps and appliances. Standard Electric also re-distributes discontinued product to organizations such as Habitat for Humanity, and disposes of non-useable product at local recycling centers.
In addition, we also partner with many manufacturers that practice sustainability as well. Schneider Electric for instance, utilizes recycled plastics for their products, and along with Carlo Gavazzi, manufactures power monitoring equipment.