The Las Vegas Valley Water District services
Start, Stop or Transfer Service
Start Residential Service
If you currently do not have an active account with us, you may complete and submit a Residential Start Service Form. Alternatively, you may call our office at 702-870-4194 during regular business hours to start residential water service. Please review the requirements for new residential accounts below.
Start Business Service
Businesses, property management firms and homeowners` associations wishing to a start new water service must complete and submit a Commercial Start Service Form. Customers who already have service at two or more residences also must submit this form. If you currently have an active account with us and would like to transfer service or start service at a different address, you can do so using the My Account
Transfer Existing Service
If you currently have an active account with us and would like to transfer service or start service at a different address, you can do so using the My Account(Opens another site in new window) portal.
Stop Service
Residential Services
You can stop service at your residence using the My Account(Opens another site in new window) portal or by completing and submitting the Residential Stop Service form.
Business Service
You can stop water service at your business or commercial property using the My Account(Opens another site in new window) portal. You also may do so by filling out the Commercial Stop Service form.
Deposits and Refunds Services
The Las Vegas Valley Water District will generate a closing bill and mail it to you within 10 business days after disconnection. If a deposit was paid on a single service account, we`ll apply it to the closing bill. If the deposit is more than your final bill, we`ll send you a refund check.