The founders of ULPATEK company has been active in the field of cleanroom air conditioning in pharmaceutical, health and food sectors for 40 years. They know the importance of clean air and filtration from experience. Having the cleanroom filtration requirements in their mind, they formed the new company to produce wide range of filters to answer the demands of air conditioning systems from simple AHU’s to cleanrooms.
ULPATEK started production in 2008 at its plant in Hadımköy area of Istanbul. Coarse, Medium , Fine, EPA, HEPA and ULPA filters are produced in cleanroom environment according to European standard EN779 and EN 1822 by most advanced machines in the field of filtration. Ulpatek has exported their filters more than 45 countries up to the present. Ulpatek has ISO 9001 certificate from TÜV NORD of Germany to ensure quality operations since the day production started and the most important certificate according to EN779:2012 called 'Eurovent' has been received on the March of 2014.
In the R&D facility inside the plant dedicated research engineers work on product support, new product development and application engineering. The company plans to pass its technical knowledge through training programs and with comprehensive literature to educate customers on filtration and IAQ.
Industrialization, population increase in cities as well as the protection of people during an airborne chemical and/or biological attack enhance the importance of filtration everyday more than before. ULPATEK employees take the role in the solution of this global problem as a world citizen .
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business: -
- regular gathering and monitoring of customer feedback
- a customer complaints procedure
- selection and performance monitoring of suppliers against set criteria
- training a nd development for our employees
- regular audit of our internal processes
- measurable quality objectives which reflect our business aims
- management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
This policy is posted on the Company Notice Board and can also be found in the staff handbook.
Though the Managing Director has ultimate responsibility for Quality all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole of the company.