VertexOne software

VertexOne Customer Engagement is designed to help utilities lower cost to serve their customers, improve collections, influence desired customer behavior, and ultimately increase customer satisfaction and self-service adoption. It also manages customer communications, notification templates, and document archiving.

The WaterSmart customer engagement and data analytics platform is designed to help utilities reduce the cost to serve their customers, improve operational efficiency and increase customer satisfaction with powerful outbound communication solutions, automated self-service and water usage insights.