VideoRay LLC

8 services found

VideoRay LLC Services

  • Support

  • VideoRay - Authorized Service Centers Services

    VideoRay - Authorized Service Centers Services

    VideoRay has strategically placed fully Authorized Service Centers (ASCs) throughout the world to accommodate our global clientele. ASCs have been trained to quickly diagnose and repair any issues with your VideoRay ROV system. They keep an inventory of parts and spares for quick turnaround in an effort to minimize downtime.

  • Comprehensive Maintenance Program Services

    Comprehensive Maintenance Program Services

    Comprehensive support & maintenance program for VideoRay ROV Systems. Ensure your Pro 3, Pro 4, or Mission Specialist investment is covered in the event that things beyond your control (or under your control) go wrong.

  • Annual ROV Check-Up Services

    Annual ROV Check-Up Services

    Annual ROV Service & Checkup (All models of Pro 3 and Pro 4, Scout, Voyager, and Explorer). Is your VideoRay ROV ready to perform at its best when you need it? Just like you need an annual check-up, your VideoRay system can benefit from a thorough inspection by experts at the factory. For only $275, we will go over your system thoroughly, performing a 30-point inspection while replacing your submersible’s main domes, light domes, and...

  • Support - Warranty

    VideoRay offers different warranty options for our customers to best fit your needs.

  • New Product Limited Warranty Services

    New Product Limited Warranty Services

    This warranty applies to the original purchaser only and is non-transferrable. Contact VideoRay for information regarding warranty extension and warranty availability for transferred ownership. Subject to the limitations and / or exclusions specified herein, VideoRay will repair or replace, at its expense and at its option, any system or component, which in normal use has proven to be defective in material or workmanship within two (2) years of the...

  • Extended Warranty Program Services

    Extended Warranty Program Services

    Product Extended Limited Warranty: VideoRay customers may purchase an extended warranty for their VideoRay equipment under the Extended Warranty Program.

  • Remotely Operated Vehicle System (ROVS)

  • VideoRay - ROV Rental Program Services

    VideoRay - ROV Rental Program Services

    VideoRay is pleased to offer our industry-leading VideoRay Remotely Operated Vehicle systems for rent. If you are not in a position to invest in a VideoRay ROV system, and only need it for a day, a week, or a month, consider taking advantage of this program. All of our rental equipment goes through a rigorous quality control process before being mobilized to your destination and is guaranteed to function properly. If not, we will replace it...

  • ROV Upgrades Services

    ROV Upgrades Services

    Interested in upgrading your VideoRay? Whether you are using a VideoRay 2000, a VideoRay Pro 3 or a ROV from a different manufacturer, your system can be upgraded with the latest VideoRay technology. Answer a few questions about your existing system and tell us about the system you would like to upgrade to, and a customer service representative will contact you to discuss your upgrade.

  • Trade-Up Program Services

    Trade-Up Program Services

    VideoRay has worked with several ROV owners and professionals to relieve them of their headaches and loss of productivity by offering plans that will get users into a reliable VideoRay ROV.  It doesn't matter whether your system is currently working or not. We will work with any Observation or Inspection class ROV from any manufacturer.