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VideoRay LLC services
Support - Warranty
New Product Limited Warranty Services
This warranty applies to the original purchaser only and is non-transferrable. Contact VideoRay for information regarding warranty extension and warranty availability for transferred ownership. Subject to the limitations and / or exclusions specified herein, VideoRay will repair or replace, at its expense and at its option, any system or component, which in normal use has proven to be defective in material or workmanship within two (2) years of the date of purchase. For claims that are authorized under the provisions of this warranty during the first year of the warranty period, VideoRay will pay for the shipping of affected product(s) from the owner to VideoRay, or its authorized Dealers, and return shipment of the repaired product(s) or their replacement(s) to the owner. In order to take advantage of this, the customer must contact VideoRay for an RMA number and shipping instructions.
Extended Warranty Program Services
Product Extended Limited Warranty: VideoRay customers may purchase an extended warranty for their VideoRay equipment under the Extended Warranty Program.
