1850 Series - Triple Treat Operation Manual

1850 Series TRIPLE TREAT Operation Manual Note: 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying NSF certified lubricant to all seals. Rev 2. December 20, 2010 RESIN TANK CARBON TANK BRINE TANK System shown with optional tank jackets. 2 Models Model number Tanks Resin Carbon Valve Jackets SWTTS-100 9X48 1.0 CF 1.0 CF 1850 Optional SWTTS-150 10X54 1.5 CF 1.5 CF 1850 Optional How Your Water Conditioner Works The unique two tank system keeps the two media beds separate and allows for more carbon contact time improving chlorine, chloramines, and organics removal. The principle behind water softening is simple chemistry. A water softener contains resin beads which hold electrically charged ions. When hard water passes through the softener, calcium and magnesium ions are attracted to the charged resin beads. It's the resulting removal of calcium and magnesium ions that produces soft water. This valve is controlled with simple, user-friendly electronics displayed on a large LCD screen. The main page displays the current date and time. In addition, the main page also shows key valve information and statistics including; current capacity setting, volume remaining, date of last regeneration, current flow rate, and peak flow rate. MAY 8, 20099:05 AMVOLUME REMAINING1,125 GALREGENERATIONTIME 2:00 AM LAST REGENMAY 4, 2009CAPACITY1,350 GALCURRENT FLOW1.5 GPMPEAK FLOW5.8 GPM REGEN DAYS7 DAYSREMAINING DAYS5 DAYS Figure 2. Main Page Displays NOTE: REGEN DAYS and REMAINING DAYS are only shown in the CALENDAR CLOCK more or METER OVERRIDE mode. Figure 3. Key Pad Configuration 3 MENU BUTTON “ ”: The function of this key is to enter the level one programming mode where the valve settings can be adjusted. SET / REGEN BUTTON “?”: This button has two functions. The first is to initiate a manual regeneration by holding the button for 3 or more seconds. The second function is while in programming mode, pressing this key allows the user to change the value of each setting. UP / DOWN “ ”: These buttons are used to increase or decrease the value of the settings while in the programming mode. System Initialization When power is first supplied, the valve may take up to two minutes to initialize the valve. During this time the valve will show “INTIALIZING WAIT PLEASE”. Do not touch any buttons at this time. When the valve reaches the service position, it will display the current date and time. Figure 4. System Initialization Display Main Valve Functions Regeneration Mode: 1. METER DELAYED 2.METER IMMEDIATE 3. CALENDAR CLOCK 4.METER OVERRIDE (FACTORY SETTING) Capacity Calculation: 1. AUTOMATIC (FACTORY SETTING) 2. MANUAL Adjustable Cycles: All of the valve cycles are fully adjustable. 1. BACKWASH 2. BRINE / RINSE 3. RINSE 4. REFILL NOTE: Refer to Level Two User Programming for description of each mode. During a regeneration cycle, the valve will display what position it is advancing to. Once in the correct position, the valve will display the current position along with the time remaining for that cycle. On the bottom row, the time remaining is also graphically displayed. BACKWASH REMAINING 6 MIN Figure 5. Regeneration Cycle Valve Display Manual Regeneration Press “? SET/REGEN” for three seconds to initiate a manual regeneration. When the valve reaches any cycle position, pressing any key will automatically advance the valve to the next position. Control Operation During A Power Failure In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will finish regeneration from the point it is at once power is restored. However, since the unit did not complete its 4 regeneration, it will queue another regeneration at the next scheduled regeneration time. If the valve misses a scheduled regeneration due to a power failure, it will queue a regeneration at the next regeneration time once power is restored. General Installation Water Pressure Minimum 25 PSI Electrical Supply Uninterrupted AC Existing Plumbing Free of any deposits or build-ups inside pipes. Unit Location Locate close to drain and connect according to plumbing codes Bypass Valves Always provide for bypass valve if unit is not equipped with one. Plumbing Softener and or other water treatment equipment should be installed to local plumbing codes CAUTION ? Do not exceed 120 psi water pressure. ? Do not exceed 110°F water temperature. ? Do not subject unit to freezing conditions. Water HeaterCold (Raw Water)Cold (Raw Water)To Outside FaucetInOutHot (Soft Water)Cold (Soft Water)InOutCold (Filtered Water)SoftenerTankCarbon Figure 6. Piping Diagram 1. Locate the carbon tank, softener tank, and brine tank close to a drain where the system will be installed. The surface should be clean and level. 2. Perform all plumbing according to local plumbing codes. a. Use a ½” minimum pipe or tubing size for the drain line. b. Use a ¾” pipe or tubing for backwash flow rates that exceed 7 gpm or length that exceeds 20ft (6 m) NOTE: ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUNDING. 3. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6" (152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve. 4. If the valve is not installed on the tank, cut the 1” central pipe flush with top of each tank. Lubricate the large o-ring on the valve that seals against the tank. Screw the valve on to the tank. Be careful to not cross thread the valve into the tank. Only use silicone lubricant. 5. Connect the drain line to the valve. 6. Connect the brine line from the brine tank to the valve. 7. Add water until there is approximately 1" (25 mm) of water above the grid plate. If the tank does not have a grid, add water until it is above the air check in the brine tank. Do not add salt to the brine tank at this time. 8. Place the inlet and outlet of the bypass into the closed. 9. Slowly turn on the main water supply. 10. At the nearest cold treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work. Close the water tap when water runs clean, then proceed to start up instructions. 5 Start-Up Instructions 1. Ensure inlet and outlet of bypass are in closed positions. 2. Plug the valve into an approved power source. When power is supplied to the control, the screen may display “INITIALIZING WAIT PLEASE” while it finds the service position. 3. If screen is locked, press “ MENU” for 3 seconds to unlock screen. Press SET/REGEN “?” button and hold for 3 seconds to initiate a manual regeneration and advance the valve to the Backwash position. 4. Open the inlet on the bypass valve slowly and allow water to enter the unit. Allow all air to escape from the unit, once water is going to the drain, close the inlet valve of the bypass, unplug the power cord and allow the media to soak for 30 minutes. 5. Plug the power cord back into the power source, the screen will display “INITIALIZING WAIT PLEASE” while it finds the service position. Press “?” SET/REGEN” and hold for 3 seconds to initiate a manual regeneration and advance the valve to the Backwash position. Slowly open the inlet valve of the bypass until fully open then allow water to run to drain for the entire 15 minute backwash cycle. Check water running to drain to ensure it is clear before moving to step 6. 6. The valve will automatically advance to the brine/rinse cycle, check the water level in the brine tank to insure the valve is drawing brine properly. 7. Press any button to advance to the RINSE position. Check the drain line flow. Allow the water to run for 3-4 minutes or until the water is clear. 8. Press any button to advance to the REFILL position. Check that the valve is filling water into the brine tank. Allow the valve to refill for the correct amount of time as displayed on the screen to insure a proper brine solution for the next regeneration. 9. Press any button to advance to the SERVICE position. Open the outlet valve on the bypass, then open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen. 10. Add salt into the brine tank. 11. Program hardness and people into controller using Level One Programming Instructions. Level I User Programming Setting Current Time 1. If screen is locked, press “ MENU” for 3 seconds to unlock screen. Press “ MENU” again to enter level one programming mode and adjust CURRENT TIME. 2. Press “? SET/REGEN” to adjust hours. When you have entered the change value mode, the curser will blink. Press “ or UP OR DOWN” arrows to change the hour values. Press “? SET/REGEN” again to accept the hour value and advance to change the minutes value. Press ““ or UP OR DOWN” arrows to change the minute values. Press “? SET/REGEN” again to accept the minute values and advance to adjust the AM/PM values. Press “ or UP OR DOWN” to change the AM/PM value. Press “? SET/REGEN” again to accept the AM/PM value and exit. When you have exited the change value mode, the curser will stop flashing. Setting Current Date 1. Press “ DOWN” to advance to CURRENT DATE. 2. Using the same procedure as setting the time, press “? SET/REGEN” to enter value change mode. Setting Number of People 1. Press “ DOWN” to advance to NUMBER OF PEOPLE. 2. Press the “? SET/REGEN” to change the value. Press up or down arrows to change the values. 6 Setting Water Hardness 1. Press “ DOWN” to advance to WATER HARDNESS. 2. Press the “? SET/REGEN” to change the value. Press “ or UP OR DOWN” to change the values. Setting Vacation Mode 1. Press “ DOWN” to advance to VACATION MODE. 2. Press the “? SET/REGEN” to change the value. Press “ or UP OR DOWN” to change the values. Exiting Level One User Program Mode At any time, press the “ MENU” to accept all changes and return to main page display. OPTIONS DESCRIPTION1 CURRENT TIME This option is the current time of day.2 CURRENT DATE This option is the current date. The date is used to track the last time the system regenerated.3 NUMBER PEOPLEThis value is the number of people living in the home. It is used to calculate the amount of water needed for daily use and the reserve capacity of the system.4 WATER HARDNESSThis value is the maximum water hardness in grains per gallon of the raw water supply. It is used to calculate the system capacity.YesNoLevel I User Program ModePARAMETER5 VACATION MODEThis function may be activated by the user during a prolonged absence such as vacation. The system will perform a brief backwash and rinse based on the advanced setting. The purpose is to keep the water fresh in the softener tank and plumbing system. Figure 7. Level I Program Options Level I User Programming Flow Chart CURRENT TIME12:01 PMCURRENT TIME12:01 PMCURRENT TIME12:01 PMSOFTENER FILTER IRON FILTERCURRENT DATEJAN/01/2009CURRENT DATEJAN/01/2009CURRENT DATEJAN/01/2009WATER HARDNESS20 GPGNUMbER PEOPLE4NUMbER PEOPLE4FEEDWATER IRON5 PPMVACATION MODEYES NO Figure 8. Level I User Program Flow Chart 7 Level II User Programming When the Level Two Master Programming Mode is entered, all available option setting displays may be viewed and set as needed. Depending on current option settings, some parameters cannot be viewed or set. 1. If screen is locked, press “ MENU”for three seconds to unlock. 2. Press and hold “ UP AND DOWN” for three seconds to enter Level Two Master Programming. OPTIONS DESCRIPTIONENGLISHFRENCHSPANISHSOFTENERFILTERIRON FILTERMETER DELAYEDThis is the most common setting. When the volume remaining reaches zero gallons, the system will initiate a regeneration at the next pre-set regeneration time.METER IMMEDIATEThe unit will initiate a regeneration immediately after the volume remaining reaches zero.CALENDAR CLOCKThe unit will initiate a regeneration at the next pre-set regeneration time based on the interval of days between regeneration days.METER OVERRIDEWhen the volume remaining reaches zero gallons, the system will initiate a regeneration at the next pre-set regeneration time. If the days between regeneration is reached before the remaining volume reaches zero, the system will override the meter setting and initiate a regeneration.4 REGENERATION TIME This setting controls the time of day when a regeneration cycle will start.AUTOMATICThis option automatically calculates the capacity (in gallons for meter units), refill time (in minutes), or regeneration day intervals (days for calendar clock mode).MANUAL The user can manually enter values for capacity, refill time, or regeneration day intervals.6 RESIN VOLUMEThis value should be the amount of resin in cubic feet that is loaded in to the tank. The value is used to calculate the system capacity and refill time.7 SALT SETTINGThis value is the salt dosage (pounds per cubic foot) to be used when regenerating the system.8 REFILL FLOW RATEThis value is the flow rate(gallons per minute) of the brine line flow control (BLFC) button installed in the valve and is used to calculate the refill time to precisely measure the amount of water into the brine tank. (Note: This value is factory preset and should not be changed unless the BLFC button has been changed to a different size.)9 UNIT CAPACITYThis value (GRAINS for softeners, PPM for IRON FILTERS) is the total capacity of the system. It is used to calculate the capacity of the system in gallons.In MANUAL CAPACITY CALC. mode, the CAPACITY can be adjusted by the user. In AUTOMATIC CAPACITY CALC. mode, the current calculated value is displayed but cannot be adjusted.FORMULA CAPACITY = (UNIT CAPACITY / WATER HARDNESS) – (NUMBER PEOPLE * DAILY USAGE)11 DAILY USAGEThis value is the average amount of water used per person per day. It is used to calculate the REGEN. DAYS for calendar clocks.12 RESERVE CAPACITYThis value is the amount of water per person in gallons to be saved for a reserve capacity. It is used to calculate the CAPACITY of the system.This value is the interval (days) between regenerations. It is used to determine how many days between regenerations in the CALENDAR CLOCK mode. It is also used as the value for the METER OVERRIDE mode. It can be set by the user in MANUAL CALC. MODE. In AUTOMATIC CAPACITY CALC. mode, the current calculated value is displayed but cannot be adjusted.FORMULAREGEN. DAYS = ((UNIT CAPACITY / WATER HARDNESS) / (NUMBER PEOPLE * DAILY USAGE)) - 114 BACKWASHThis option controls the length of time in minutes for the unit to clean the bed by reversing the flow of water upwards through the bed and out to the drain.15 BRINE / RINSEThis option controls the length if time in minutes for the unit to draw regenerant (brine for softeners) from the second tank and slowly rinse it from the top to bottom of the tank.16 RINSEThis option controls the length of time to give the tank a final rinse from the top to the bottom in order remove any last traces of the regenerant (brine) from the tank.This option controls the length of time the brine valve will open to refill the second tank (brine tank for softeners) with water in order to produce the regenerate solution (brine for softeners) for the next regeneration cycle. The water is accurately measured through the valves brine line flow control to make a precise quantity of regenerant solution. In MANUAL CAPACITY CALC. mode, the REFILL time can be adjusted by the user. In AUTOMATIC CAPACITY CALC. mode, the current calculated value is displayed but cannot be adjusted.FORMULA REFILL = SALT SETTING * RESIN VOLUME / 3 / REFILL FLOW RATEYESNOVALVE OPERATIONREGEN. MODELevel II Master Program ModeSYSTEM LANGUAGE3171315PARAMETERThis option controls which language should be used in the valve display.CAPACITYRESTORE DEFAULTREFILL18REGEN. DAYSThere are three basic operating modes to choose depending on the system application.10This option allows the current settings to be erased and changed back to the default settings.2CAPACITY CALC. Figure 9. Level II Program Options 8 Level II User Programming Softener Flow Chart SYSTEM LANGUAGEENGLISH SPANISHFRENCHVALVE OPERATIONFILTER SOFTENERIRON FILTERREGEN. MODECALENDAR CLOCK METER DELAYEDMETER IMMEDIATEMETER OVERRIDECALENDAR CLOCK METER IMMEDIATE ,METER DELAYED METER OVERRIDEREGEN TIME2:00 AMREGEN TIME2:00 AMREGEN TIME2:00 AMCAPACITY CALC.AUTOMATICMANUALCAPACITY CALC.AUTOMATICMANUALCAPACITY CALC.AUTOMATICMANUALCAPACITY CALC.AUTOMATICMANUALAUTOMATIC MANUAL AUTOMATIC MANUALRESIN VOLUME1.00 FT3RESIN VOLUME1.00 FT3REGEN DAYS3 DAYSMETER CAPACITY500 GALLONSSALT SETTING6 LBS/CF3REFILL FLOWRATE0.45 GPMUNIT CAPACITY99,000 GRAINSDAILY USAGE60 GAL/PERSONREGEN DAYSSALT SETTING6 LBS/CF3REFILL FLOWRATE FACTOR0.9UNIT CAPACITY99,000 GRAINSRESERVE CAPACITY75/GAL/PERSONMETER CAPACITYBACKWASH10 MINUTESBACKWASH10 MINUTESBRINE/RINSE60 MINUTESBRINE/RINSE60 MINUTESRAPID RINSE10 MINUTESRAPID RINSE10 MINUTESREFILL6.0 MINUTESREFILL6.0 MINUTESBACKWASH10 MINUTESBRINE/RINSE60 MINUTESRAPID RINSE10 MINUTESREFILL6.0 MINUTESBACKWASH10 MINUTESBRINE/RINSE60 MINUTESRAPID RINSE10 MINUTESREFILL6.0 MINUTESRESTORE DEFAULTYES NOSOFTENER Figure 10. Level II User Program Flow Chart Diagnostics Mode 1. If screen is locked, press “ MENU” for 3 seconds to unlock. 2. Press and hold the “ “ DOWN button for three seconds to enter Level Diagnostics Mode. In this mode, key diagnostics can be viewed for trouble shooting and problem solving. In addition, the values can be reset to zero individually by pressing “? SET/REGEN” for 3 seconds Vacation Settings Mode 1. If screen is locked, press “ MENU” for 3 seconds to unlock. 2. Press “ ” to advance to VACATION MODE. 3. Press and hold the “ UP” for three seconds to enter the Vacation Settings Mode. In this mode the length of time for backwash and rinse along with the frequency are set while the valve is in vacation mode. 9 PARAMETER DESCRIPTIONREGEN. DAYSThis value is the frequency of how often the unit should perform a brief backwash and rinse.BACKWASHThis option controls the length of time in minutes for the unit to briefly clean the bed by reversing the flow of water upwards through the bed and out to the drain.RINSEThis option controls the length of time to give the tank a brief rinse from the top to the bottom in order to remove any stale or stagnant water from the tank. Figure 11. Vacation Mode Settings System Configuration Valve Set Up Model Injector DLFC Button BLFC Button Backwash Brine Rinse (Minutes) (Minutes) (Minutes) SWTTS-100 Blue #6 (4 GPM) 0.7 (default) 15 90 15 SWTTS-150 Blue #7 (5.0 GPM) 0.7 (default) 15 90 15 Changing Valve Cycle Settings 1. If screen locked, press “ MENU”for three seconds to unlock. 2. Press and hold “ UP AND DOWN” for three seconds to enter Level Two Master Programming. 3. Press the ” DOWN” and advance to the BACKWASH menu option. Press “? SET/REGEN” to edit the BACKWASH minutes. Press “ or UP OR DOWN” arrows to change the BACKWASH minute values. Press “? SET/REGEN” again to accept the new value. 4. Press the ” DOWN” twice to advance to the RINSE menu option. Press “? SET/REGEN” to edit the RINSE minutes. Press “ or UP OR DOWN” arrows to change the RINSE minute values. Press “? SET/REGEN” again to accept the new value. 5. Press “ MENU” to exit programming mode. Automatic Bypass The regeneration cycle lasts approximately 90 minutes, after which soft water service will be restored. During regeneration, hard water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater. This is why automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household. Safety Float The brine tank is equipped with a safety float which prevents your brine tank from overfilling as a result of a malfunction such as a power failure. New Sounds You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 90 minutes. During this time, you may hear water running intermittently to the drain. 10 Figure 13. Bypass Installation View Manual Bypass In the case of emergency, such as an overflowing brine tank, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the on/off knobs in line with the inlet and outlet pipes. To isolate the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock. You can use your water related fixtures and appliances as the water supply is bypassing the softener. However, the water you use will be hard. To resume soft water service, open bypass valve by rotating the knobs counterclockwise. Maintenance Adding Salt Use only crystal water softener salt. Check the salt level monthly. It is important to maintain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. Bridging Humidity or wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging”, prevents the brine solution from being made, leading to your water supply being hard. If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow four hours to produce a brine solution, then manually regenerate the softener. Care of Your Softener To retain the attractive appearance of your new water softener, clean occasionally with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 120°F. Cleaning the Injector Assembly Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve. This assembly is easy to clean. Shut off the water supply to your softener and reduce the pressure by opening a cold soft water faucet. Using a screwdriver, remove the two screws holding the injector cover to the control valve body. Carefully remove the assembly and disassemble as shown in Figure 6. The injector orifice is removed from the valve body by carefully turning it out with a large screwdriver. Remove the 11 injector throat the same way. Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust Out to clean the small holes in the orifice and throat. Reassemble using the reverse procedure. Resin Cleaner An approved resin cleaner must be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin package). 12 Trouble Shooting Issue Possible Cause Possible Solution1. No power supply. Check electrical service, fuse, etc.2. Defective circuit board. Replace faulty parts.3. Power failure. Reset time of day.1. By-pass valve open. Close by-pass valve.2. Out of salt. Add salt to tank.3. Plugged injector / screen. Clean parts.4. Flow of water blocked to brine tank. Check brine tank refill rate.5. Hard water in hot water tank. Repeat flushing of hot water tank required.6. Leak between valve and central tube. Check if central tube is cracked or o-ring is damaged. Replace faulty parts.7. Internal valve leak. Replace valve seals, spacer, and piston assembly.C. Salt use is high. 1. Refill time is too high. Check refill time setting.1. Iron or scale build up in line feeding unit. Clean pipes.2. Iron build up inside valve or tank. Clean control and add resin cleaner to clean bed. Increase regeneration frequency.3. Inlet of control plugged due to foreign materal. Remove piston and clean control valve.1. Air in water system. Check well system for proper air eliminator control.2. Incorrect drain line flow control (DLFC) button. Check for proper flow rate.1. Plugged injector or screen. Clean parts.2. Valve not regeneratiing. Replace circuit board, motor, or control.3. Foreign material in brine valve. Clean parts.1. Drain line flow control is plugged. Clean parts.2. Injector or screen is plugged. Clean parts.3. Inlet pressure too low. Increase pressure to 25 PSI.4. Internal valve leak. Replace seals, spacers, and piston assembly.H. Valve continuously cycles. 1. Defective position sensor PCB. Replace faulty parts.1. Valve settings incorrect. Check valve settings.2. Foreign material in control valve. Clean control.3. Internal leak. Replace seals, spacers, and piston assembly.A. Unit fails to initiate a regeneration cycle.B. Water is hard.D. Low water pressure.E. Resin in drain line.F. Too much water in brine tank.I. Flow to drain continuously.G. Unit fails to draw brine. 13 Limited Warranty Safeway Water guarantees that your new water conditioner is built of quality material and workmanship. When properly installed and maintained, it will give years of trouble free service. Seven Year Complete Parts Guarantee Safeway Water will replace any part which fails within 84 months from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship. The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof. Mineral Tanks and Brine Tanks Safeway Water will provide a replacement mineral tank or brine tank to any original equipment purchaser in possession of a tank that fails provided that the water conditioner is at all times operated in accordance with specifications and not subject to freezing. Warranty period for mineral tanks is ten years and five years on brine tanks. General Provisions Safeway Water assumes no responsibility for consequential damage, labour or expense incurred as a result of a defect or for failure to meet the terms of these guarantees because of circumstances beyond its control. 1-12-12