Distribution Services- Brochure

gasdistributionservicesGas Distribution Services Miller Pipeline has built a solid reputation as one of the nation’s premier natural gas distribution and utility contractors. We have several hundred experienced and qualified crews working throughout the United States—all committed to delivering on our longstanding promise of quality work and our unique brand of outstanding customer service.Gas distribution services are the foundation of our success. Why choose Miller PipelineMiles of Experience• More than a half century of experience• Wide geographic footprint enables us to ensure the availability of local resources and expertise to support your project• Well-trained, experienced team of installers• Ability to perform a turnkey project• Accessible, experienced management team dedicated to finding the right solutions for your projectWe Do the Job Right• Miller Pipeline can assist the engineer or owner in designing the project by recommending the best rehabilitation methods and materials• Everyday commitment to providing outstanding customer service and exceeding customer expectations• Strategic partnership contract services• 24-hour customer service hotline• A high standard of excellence• Innovative approach to problem solving• Commitment to safety as our first priority• Efficiencies through technology• Dedicated to environmental qualityNew business construction• Plastic and steel main installation • Traditional open-cut and trenchless methods• New service lines• Fabrication and installation of regulator stations• Joint trench installationsReplacement construction• Replacement plastic and steel main• Hot tap/live tie-in capabilities• Service line replacement• Riser replacement programs• Complete service renewals, meter relocations, customer piping and light-up capabilitiesMaintenance and services• Valve investigation and repair• Pinpoint locating and leak repair• Cast iron replacement and repair• Pipeline integrity management• WEKO-SEAL® internal joint seal fabrication and installation expertise• Safe-T-Seal® external joint seal fabrication and installation expertise • Horizontal directional drilling• Vacuum excavation• Hydro-excavationSafety In our business, safety means everything. That’s why at Miller Pipeline, it’s also our first priority. We take steps to protect not only our employees, but also the customers and the communities we serve. Beyond strictly adhering to federal and state regulations, our safety program also incorporates extensive review and training, job site monitoring and positive recognition of our employees for their safe performance and input.ServicesMiller Pipeline has the expertise and commitment to do the job right the first time.Customer Focus Our capabilities enable us to partner with our customers from concept to completion. From providing a 24-hour customer service hotline to exceptional cleanup and site restoration, we take great pride in meeting customer needs and exceeding expectations every step of the way. Throughout our history, Miller Pipeline has experienced much success in customer satisfaction and, perhaps not surprisingly, customer retention. Our customers recognize the inherent value in doing business with a company that is focused on their needs, not just the bottom line. Technical Support Our broad knowledge and experience with pipeline repair and replacement techniques enable us to evaluate projects and make recommendations which often result in alternative cost-saving solutions. Miller Pipeline technical support personnel work closely with customer representatives to achieve the most desirable results possible.Qualifications Safety, compliance and training specialists, located at each of our regional offices, educate and evaluate our employees to ensure they meet or exceed industry standard OQ requirements. Miller Pipeline meets the requirements of the Federal D.O.T. Operator Qualification Regulation by evaluating and qualifying our workforce to the protocols and methodologies of OQ solution providers such as Veriforce, NCCER (National Center for Construction Education and Research), I.T.S. (Industrial Training Services) and MEA’s Q41 Consortium (Midwest Energy Association). Additionally, we maintain a favorable audit status as one of the few National Accredited Assessment Centers under NCCER.PartnershipsOur Performance Contract Partnership option is a business relationship model that offers mutual benefits. Through these strategic partnerships, Miller Pipeline and our customers openly share information and responsibility. By achieving identified performance targets, we are both rewarded with the most efficient utilization of crews, increased productivity and significant cost reduction.TechnologyWe manage our information systems to increase internal efficiencies as well as provide external links and services to our customers. Access to our Operator Qualification (OQ) and Department of Transportation (DOT) records are available through our web site. Customers can also review productivity information and opt for electronic invoicing.Environmental StewardshipMiller Pipeline embraces the responsibility to protect environmental quality for our business partners and the communities we serve. In the field, rigorous restoration procedures ensure minimal environmental impact and return affected sites to pre-construction conditions or better. Furthermore, our aggressive fleet maintenance and replacement schedules reduce pollution and emissions.Experienced Management From our executives to our field supervisors, Miller Pipeline brings a wealth of knowledge and experience to every project. Our management team is accessible and dedicated to finding the best solutions to meet customer needs.Industry Involvement As a leader in our field, Miller Pipeline plays an active role in several industry associations. Our representatives also lobby to improve regulatory actions, legislative initiatives and labor relations as well as formulate labor agreements.Miller Pipeline has the expertise and commitment to do the job right the first time.Miller Pipeline is one of the nation’s premier natural gas distribution, transmission pipeline and utility contractors. We provide a comprehensive range of pipeline contracting and rehabilitation services for natural gas, liquids, water and wastewater pipelines. Specialty products and services for the industrial and telecommunication industries are also offered. With our corporate headquarters in Indianapolis, Indiana, and area facilities throughout the country, our steadily expanding geographic footprint enables us to ensure the availability of local resources and expertise to support your project.P.O. Box 341418850 Crawfordsville RoadIndianapolis, IN 46234Toll-Free: 800-428-3742Tel: 317-293-0278Fax: 317-293-8502Corporate Headquarters Regional Officesmillerpipeline.comOur representatives will be glad to discuss your pipeline needs. For further information, or to arrange an on-site inspection, please contact us. Alabama Operation3611 Industrial ParkwayBirmingham, AL 35217Tel: 205-849-5331Fax: 205-849-5311New Jersey Operation378 Whitehead AvenueSouth River, NJ 08882Toll-Free: 800-524-1002Tel: 732-238-2151 Fax: 732-238-2265Ohio Operation4990 Scioto Darby RoadHilliard, OH 43026Tel: 614-777-8377 Fax: 614-771-5651Florida Operation727 Cheston StreetNew Smyrna Beach, FL 32168Toll-Free: 866-423-6621 Tel: 386-423-6621Fax: 386-423-6627Michigan Operation4575 Clay AvenueWyoming, MI 49548Tel: 616-530-9034Fax: 616-530-8384