Integration with Other Systems Brochure

cityworks.com http://www.cityworks.com/services/integration-with-other-systems/Integration with Other SystemsCityworks is built using open standards and technology, storing data in an open, published format utilizingstandard commercial SQL databases, such as Oracle and Microsoft SQL Server. The open standards design ofCityworks is the key to developing applications and reports that enhance each individual system and interface tocritical business systems. These interfaces may be created in-house or a third-party.Cityworks is compatible with custom functionality built within ArcGIS either as an extension or part of a project file,including other Esri or third-party extensions. The data model and structure is documented for use by the users forinternal or neutral, third-party consultant use.Cityworks customers are free to use the Cityworks data structures to build interfaces to other databases such as acustomer information system, financial information system, utility billing, fleet management, and related businessapplications. Several customer sites have even created their own applications to access their data. Our licensingpolicy does not prohibit this in any way. We believe in and fully support “open systems” and “open standards”. This truly means Cityworks is open.Azteca Systems requires the client acknowledge that copyright law protects the Cityworks data structures,wherein the data is stored. However, the client is always the owner of data entered into Cityworks and/or datagenerated by Cityworks. Access and utilization of these data in Cityworks is unencumbered for the client’s internalusage for:Data conversion and data migration into or out of Cityworks.Internal application development for add-ons to Cityworks or for an application that is complimentary to Cityworks,as long as the application is not a reverse engineering of Cityworks.The development and maintenance interface from Cityworks to citizen web page for information and servicerequest systems. The licensee shall have access to the complete documentation of all Cityworks data structures.Clients may also utilize the services of a third-party vendor to support Cityworks for the above items. However, thethird-party vendor cannot be a direct competitor of Azteca Systems and the third-party vendor must execute aNon-disclosure Agreement with Azteca Systems.Azteca Systems has an extensive network of Authorized Implementation Partners with a formidable track record ofsuccessful implementations and integrations. Implementation partners are listed on the website, or contact us foradditional information.Here are examples of recent integration projects:311 – CitySourced, SeeClickFix, Public StuffAVL – CompassComCall Center – Motorola CRMCCTV – Pipelogix, Pipeline Analyitics (WinCan), ITpipes, CUESConstruction Design – ArcFMCustomer Information System (CIS) – Harris, HTE, Cayenta, AdvantageDashboard – OnPoint, SharePointDocument Management – OnBaseEmergency Operations – WebEOCFacilities – PenBayFinancial – TruePoint, HTE, JD Edwards, PeopleSoft, Great Plains, SAP, Harris, Oracle, Lawson, Banner,Microsoft Dynamics, Cogsdale, Munis, Peachtree, eGovFront-end Tools – GeocortexFuel – Petrovend, GasBoyMobile/field – Freeance, iWaterModeling – Innovyze, Riva Online, IDModelingPavement Management – MicroPAVER, TransMAP, DynatestSCADA – Wonderware, SiemensUtility Locating – Dig-Smart, BlueReview Integration with Other Systems