Luxus Vision Statement Brochure

LUXUS LIMITED - Vision Statement Our vision for Luxus is as follows :- STRATEGY • Planning in the short and long term which adapts to change • Marketing to companies which share our commercial values of long term mutually advantageous relationships • Continuous improvement and development of people, product and technology • Maintaining and improving our competitive edge • Recognising time as a valuable resource and managing it • Getting things right first time CUSTOMERS • Providing a service to all our customers which meets agreed expectations • Developing mutually advantageous long term relationships SUPPLIERS • Defining and developing acceptable service from all of our suppliers • Developing mutually advantageous long term relationships PEOPLE • Valuing the work of every individual in achieving our success • Creating an environment where people get satisfaction from their work • Free-flowing information throughout the organisation • Developing people and encouraging them to realise their potential • Instilling pride in the work we do, the product we produce and its positive environmental contribution • Recognising the needs of family and balancing those with business needs • Promoting equal opportunities to ensure everyone is treated fairly and reasonably according to their individual merits and abilities HEALTH & SAFETY • Creating of a safe and healthy environment for people to work in ENVIRONMENT • Protecting and improving the environment with our products and processes SYSTEMS • Streamlined systems to maximise effectiveness and minimise waste • Ensuring that all activities add value • Collecting, analysing and using only meaningful information QUALITY • Fully understanding, communicating and agreeing what quality means to each customer, supplier and colleague PROFITS • Profit = investment = growth and secures all our futures Management Principles and Values • We believe in continuous improvement and we achieve this by measurement and the use of key performance indicators. • We commit to holding regular action review meetings and action logs with our people to understand their problems and give them help and direction. • We believe in participative consensus decision making wherever possible because the resultant implementation will be faster, more efficient and have the commitment of all involved. • We believe in communicating openly and regularly with staff and following the right protocol. • We believe in constructive criticism as a method for improving work together and respect for each other’s ability, experience and expertise. Once a decision and course of action has been made we will not undermine the decision or process. • We believe time is our most valuable resource and will value each other’s time accordingly to ensure we do not waste it. • We believe in planning and proper project methodology as failing to plan is planning to fail. There is no control without a plan. • We commit to improving our listening skills by asking questions and seeking continuous clarification. • All work is a process and we commit to involving the people in the process to solving the problems because they are the experts and are much closer to the right solutions. • We believe in the process of delegation, as this will ensure that responsibility is taken at the lowest level. • We believe in developing people by providing the right level of training and support for them to improve. • It is our job to think forward and approach each problem from a Luxus point of view rather than our own. Work smarter, not longer or harder, by planning, communication, delegation and control to involve and use each other’s skills effectively and thereby produce a product more efficiently and profitably Values of the Luxus Board of Directors In addition to the legal requirements placed upon us • We believe and are committed to and acting with integrity. • We believe in maintaining a dynamic high standard of corporate governance. • We are committed to balancing performance today with capability tomorrow in all areas of the Business including customers, suppliers, employees and shareholders. • We are committed to protecting the health and safety of all of the Company stakeholders, be they employees, visitors, customers or the community. • We are committed to protecting the environment of all of the Company stakeholders, be they employees, visitors, customers or the community. • We believe people and time are our most valuable resource and will value them accordingly. • We are committed to reducing waste in all its forms including introspective issues that prevent the Business moving forward. • We are committed to transforming performance by providing support in partnership with our employees. • We are committed to an equal opportunities culture which removes all barriers to access and opportunity based on race, colour, gender, sexual orientation, age, disability, special needs, religion, culture and class • We will not tolerate bullying, harassment or victimisation in whatever form it may take within the Company. • We are committed to promoting open and honest communication. • We are committed at all times to making decisions in the best overall interests of the Company. • We are committed to nurturing customer and supplier relationships to enable business development. • We are committed to proactively exploring, pioneering, inspiring, supporting and motivating our Management Team. We adopt the above values in conjunction with those outlined in the Luxus Management Values