Development
Customer satisfaction is one of the inevitable outcomes of continuous improvement and quality presentation for us. For this reason, our aim is to provide unconditional customer satisfaction. , we know that the customer satisfaction we will achieve is also the power that will carry us to the future and ensure our continuity in the market.

Motivation
We always keep our motivation high. We set ourselves high-standard goals. We tend to do the right job and work as efficiently as we can. We are aware of high performance among our stakeholders and we establish high performance teams. We know that our motivation will turn into performance. While creating performance, we consciously give priority to adding value. We are aware of the importance of adding value to our business and we create supportive environments.

Team Spirit – Respect and Trust
Another basic principle of achieving customer satisfaction is to act with the awareness of being a team. We always act with the awareness of being a team, both in our relations with our customers or consumers and in our relations with employees and employers. We see both our customers and consumers as well as our employees as long-term business partners. In this sense, mutual respect and trust determine the DNA of our relations. Our institution is like a family that is identified with the society with its employees, managers, consumers, that is, all its stakeholders. Every member of our family contributes their skills, knowledge and experience to our institution.

Customer Orientation-Sensitivity
Customer satisfaction also means being with the customer and the consumer after the sale. From our point of view, our responsibility for our product continues even after our product enters a home. For this reason, our institution absolutely rejects a service approach that sells its product once and then turns its back on its customers, and acts sensitively to all kinds of consumer feedback. Due to our customer-oriented perspective, we listen to our customers effectively. We empathize with them and understand them. As a result of all this process, we offer quick solutions to our customers. Due to this approach, we have the point of view that our products should be superior to the products of their competitors in terms of quality, packaging, style and environmental health.

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