Crisis & Issues Management

Inadequate crisis communications planning can lead to serious disruption to service, stakeholders becoming confused and angry, and irreparable damage to your organisation’s reputation. The key to effective crisis communications is to prepare in advance in order to minimise damage. The slower your response to a crisis, the more damage is incurred. Ceris Burns International can work with your organisation to ensure you are fully prepared should disaster strike. We take clients through essential audit and crisis management planning, bespoke statement and message drafting, social media guidelines and mock media scenarios. Annual reviews and practical media training are also provided.