Ceris Burns services

We know how the media world works so we can act in your best interests to gain the coverage you require. And as experts in cleaning, environmental: recycling and waste management, FM and healthcare PR, you will also benefit from our extensive industry network and media contacts.

Getting the message right and communicating it effectively and in a sustained manner is a major task. Get it wrong and, in a flash, negative perceptions can have a a serious effect on your external and internal image. Ceris Burns International are experts in creating and nurturing positive personas for organisations. We invest time upfront to understand your corporate objectives before creating a bespoke communications strategy, identifying key audiences, tools and evaluation methods to suit you. A dedicated account manager is assigned to your company/brand and clear monitoring and evaluation will be agreed. We use a broad range of communications tools to best meet client requirements including media relations, design, websites, social media, crisis communications, media training and marketing.

Inadequate crisis communications planning can lead to serious disruption to service, stakeholders becoming confused and angry, and irreparable damage to your organisation’s reputation. The key to effective crisis communications is to prepare in advance in order to minimise damage. The slower your response to a crisis, the more damage is incurred. Ceris Burns International can work with your organisation to ensure you are fully prepared should disaster strike. We take clients through essential audit and crisis management planning, bespoke statement and message drafting, social media guidelines and mock media scenarios. Annual reviews and practical media training are also provided.