Customer Support

An area we pride ourselves on is the level of customer support we give. We are generously resourced to ensure customers receive the best service experience possible. Bespoke Customer Support Manuals specific to equipment hired are created and sent to our customers to ensure information of the hired equipment is on-hand when needed. Every piece of equipment delivered will be commissioned. We include customer training as part of our commissioning to ensure customers are familiar with the kit on hire. This includes how to load the unit, how to switch it on and off, changing setpoints and information on how the controls, alarms and safety functions operate. We can also provide further training if required. Our Engineers and Service team are always on-hand to answer any questions and provide support.