WestRock - Customer & Technical Support

Our customer service team can efficiently triage your requests and questions to get you the information you need—anytime, anywhere. Available 24/7, they’re your first line of defense to support the operations of your WestRock machines. Our team offers remote expert assistance through remote diagnostics and connectivity, as well as continuous improvement support. Our customer service also includes a range of training solutions to help you optimize your operations and stay ahead of industry trends.