Bentley Systems, Incorporated

Learning and Assistance Services

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If you are a user of a Bentley application, you can interact with other users, get questions answered, explore new workflows, access learning resources, or get software issues resolved. Take advantage of the CONNECTION Center, your one stop hub for application support and your access point to download software from Bentley.

STEP 1: Participate in Bentley Communities

Bentley Communities

On Bentley Communities, you will find specific communities organized by product and product category. Each community has a considerable group of engaged users from all over the world.  Together with participating Bentley colleagues, community members share experiences, provide feedback, or answer each other’s questions. You can also search through previous posts on your topic of interest. Become engaged in the communities appropriate to your work. You will find the communities a great resource and most often the most expedient way to get quick resolution to your questions from users just like you.

STEP 2: Explore your learning resources
Your learning resources

Application mastery will be enabled through CONNECT Advisor, an in-application service which provides contextual assistance and learning recommendations. Services include on-demand courses, live virtual training, in application short feature and workflow videos, personalized learning paths and knowledge maps, and more.

STEP 3: Take advantage of your personalized services on the CONNECTION Center

The CONNECTION Center will put all the resources you need to be an effective Bentley user right at your fingertips. You will have access to personalized learning content, relevant events, and Bentley Communities. You will be able to share projects with team members and download and manage your software and service requests.