Managed Calibration Services
From Calibration Services
Hitek have recently introduced Smart Calibration which is a ‘Complete Managed Calibration Solution’. Full Management of all Calibration Requirements, Online Customer Portal, Automatic Calibration Reminders, Account Manager.
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Hitek are committed to providing an excellent serv...
Hitek are committed to providing an excellent service for all customers. Here is what is included in a standard service level agreement:
- Hitek will provide the client with access to the Hitek Web Portal which contains information on all instruments held by the customer as agreed in any quote provided by Hitek, including copies of calibration certificates, instrument history and calibration interval periods.
- Hitek will provide adequate insurance cover whilst goods are in their possession, this includes whilst in transit in Hitek vehicles.
- Hitek will maintain regular communication with the client which will include a formal annual review meeting (or as often as is deemed necessary in agreement between Hitek and the client).
Hitek offer a complete managed calibration service through the onsite or return to workshop calibration service offering.
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