Global Omnium Medioambiente S.L.

Meter Reading Services

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Counters are the mechanisms that record water consumption at houses, and serves as the basis for the billing for the service. Maintenance and preservation is performed by the company and therefore the cost of repair and/or replacement thereof is included in the invoice of water in the event of a breakdown. The reliability of the counter reading is essential to guarantee the log for supplied water consumed throughout. To maximize the register of water supplied and minimize the volume of unregistered water, three great premises are followed: no counter stopped or disabled; no counter with over 10 years of age through a renovation plan; and the fact that all installed counters are of high accuracy (volumetric with R> = 160)

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Global Omnium is the absolute leader in the national domestic market in the management of smart meters, with 650,000 units currently operating, a figure that is progressively increasing in the areas where it is operating.

With remote reading, we changed the business model in the management of supply, and faced the challenge of adapting management to social, environmental and economic needs arising from reality. In this sense, the benefits inherent in this management of smart meters are:

  • Avoid discomfort by not having to access homes except for specific inspections.
  • Reduce to residual levels the estimated consumption billings.
  • Alert of possible anomalies in patterns of consumption that may be due to leaks in the in-house installations.
  • Provide information on detailed consumptions more regularly in the virtual office.
  • Reduce the turnaround time for faulty counter replacement.
  • Anticipate leak detection in the supply nerwork working with hydric balances and actual consumption.