NIVUS - Device Return Services
Even if using highest quality products and systems it sometimes may be possible that an instrument needs to be returned to the manufacturer. In such cases or for inspection purposes we ask you to necessarily comply with some regulations.
Protecting our employees and the environments as well as legal regulations require to have the proof of safety regarding the
- contact with toxic substances
- contact with corrosive materials
- contact with flammable substances
- contact with water contaminants
available together with returned devices.
This is to ensure that used devices returned to NIVUS have been decontaminated after contact with substances detrimental to human health and ecologically harmful media. A proof on the security level of the returned instrument is absolutely necessary.
For quick processing of your request please download the respecting PDF form here, fill out and add the form to your return shipment. We ask for your understanding that we unfortunately are unable to process your request without the according proof of safety.